@lufthansa Hello, my wife, baby and I have a flight this Friday and only I received the cancellation email. I tried all your options and always get a technical error. I can't wait 2.5h on the line to get someone to solve my rebooking but can't do it myself. What other option do I have?
@mauroalex Oddly enough, in Spain they call the omelette a "French tortilla" vs the "Spanish tortilla" or the "Mexican tortilla".
Maybe in France it is a "Spanish omelette"?
Why is it still so hard for people to understand the value of Service Design?
Join our event on March 3rd with @marcfonteijn from the https://t.co/3t5aHGBoU4 & https://t.co/QaEE3BMBvQ. For a fireside chat about the real value of service design!
Tickets: https://t.co/y7Im1QFjnR
The first event of 2021 is about "Learning Career Resilience".
Hanna & Jeff from https://t.co/rqJz67yny9 will talk about leveling-up your design skills, managing your career, and the benefits of continuous learning.
Register now for Feb 3rd! https://t.co/EJdFb2J67B
We're doing a twin-cities event next week with SDD Singapore on Design Ethics.
The two guest stars have every reason to guide ethical design: @randyjhunt (head of design - Grab) & @cklavery (head of experience - Moccu Berlin).
Join! https://t.co/g0hnCxoztx
Wow! So many people have registered for next Wednesday's event we've had to upgrade Zoom to handle the demand.
Sarah (@rufflemuffin) & Lou (@LouiseDowne) will join for a fireside chat about their journey becoming industry leaders.
Don't miss this one!
https://t.co/NVT2MupoaQ
Service Design Drinks is on tomorrow!
Topic: "Dilemmas when designing for Sustainability"
Cecilie Udsen Gleberg Falk and @michal_subel from Zalando will join us to show real cases and have an open discussion on the topic.
Reserve your spot now! https://t.co/D49sWGWecY
This Wednesday, our next SDDs will be about designing for patient centricity in hospitals. Sing up here: https://t.co/KBUd7ZzI4s
As a teaser, check the podcast of our speaker, Alfred Angerer talking to Mark Graban about #leanhealthcare: https://t.co/rhQ9OE8XBO
See you there!
Thank you to all our inspiring innovators and speakers; @JoannaBrassett, @robinow, @harrimatias, Tom Castle (@futurice) and @daltonico. You have all made our Innovation Week Online so special for us. What talented bunch of people from over 30 different countries #FLA_IWO
Service Design Drinks in on tomorrow at 7:00pm CEST. Register for the Zoom online event now!
https://t.co/FM1bINZrvb
There will be two great talks on "Futures Thinking in Uncertain Times" plus open discussion and questions.
Bring a drink and join us online :)
@KLM My flight is in 48 hours! I need to cancel, rebook, refund.... anything! I sent you all the information you ask for, your tool does not allow me to do anything but "contact customer support". Please reply to any of my messages.
@KLM Due to Coronavirus, understandably, you cancelled a flight. But only part of my flight... what am I supposed to do now? I can't just go to Amsterdam and chill for a few days. Rebooking systems also don't work. Please answer any of my messages in any of your bots. Thanks.
The next Service Design Drinks on March 4 will be hosted at @AhoyBerlin!
Come join us to hear about Ethics in Design and check out Ahoy's beautiful spaces that empower their members professionally and personally.
Get your spot now: https://t.co/UCW4nI3Btc