Beware of these Scammers who don't value customer service and work for the organisation as Customer Experience Managers @ACTFibernet - check your DM n call back!
An active ticket and an email to your Community Onboarding Team have been waiting for a response for days. I guess this is the kind of priority a loyal customer receives. The trust I had in your service is now gone. Truly disappointing!! @ACTFibernet
@JioCare@TRAI You commited to get back before April 16 & it's April 18. You can't do a installation and you can't attend the call or respond to messages and can't even provide refund to source account. Do U have the guts to say what is the reason for delay and when will I have refund @JioCare
It's a shame that the refund has still not been credited which was promised to br refunded to source in 7 business day.Scam by @JioCare@reliancejio.
Despite constant follow ups, there was zero action taken.
@jagograhakjago - Kindly take action on this
Grievance No: 8999856
@JioCare@JioCare@reliancejio - it's a shame that you guys play mind games with customers hard earned money - do we look like fool to you. Till now no resolution is provided and I am unable to track the service request too. I CLEARLY NEED THE REFUND TO MY SOURCE BANK ACCOUNT
@iamumairmd@JioCare@reliancejio@jagograhakjago@jagograhakjago - it's been more than 2 weeks, since I have raised this and no action or step is taken.
@JioCare - it's a shame that you find difficult to return customer's hard earned money. I clearly said I need refund to my source. I am not able to contact your cc too!
@UC_Assist@urbancompany_UC@abhirajbhal - despite sharing the photo of the filter, your support executives are giving reason to raise a technician visit - why do you even provide a 2 year warranty for a product that can't even be serviced. Such a SCAM! @UC_Assist
@UC_Assist@urbancompany_UC’s Purifier service has gone downhill fast. Initially, technicians were quick to respond. Now, with just 65 days of warranty left, customer support is full of excuses, just look at the condition of the filter. Is this the service you 2 year promise?
@UC_Assist@UC_Assist@urbancompany_UC it's a shame that you guys don't have the guts to call back. I have not received any call as per the promised time.
@JioCare None of your representative are picking up the call & I clearly mentioned, I want the refund to my source account, read the message in the image attached. It mentions it will be refunded to source. Why do you loot people's money! Scam by @reliancejio@JioCare
You guys don't provide connection on time, it's a shame that it's same case with initiating refund. It's been a week and I checked the statement and even tried calling your customer care. No Response!!!
SCAM by @reliancejio@JioCare#jioscam
It's a shame that the order is untraceable in your website/app. The customer service is very poor and the sales person committed to do the installation in 4 hours, buts 48hours now and none of them and reached out. @JioCare@reliancejio. I regret choosing you!! NO0001CSKYBK
@JioCare@JioCare@reliancejio Since I have waited for more than 5 days and there is no service or update provided from your end. Requesting you to kindly cancel the booking and provide the refund else I am filing a case!!
@JioCare Do you understand English, pooja?
For God sake, let me know the exact date if not proceed the cancellation and initiate the refund. If not I will right away file a consumer case. @reliancejio@JioCare