Damian Graham

Technologist at heart. Loves solving hard problems. Passions: CloudGeek, GISGuru, Analytics, Data, AI. Newbie Pit-master on a quest to make the perfect Ribs

[Damian Graham @damiangraham]

@AmericanAir can you say why for the last 6 weeks every flight I have taken has been delayed 3 or more hours. At the airport in ORD stuck in yet another delay.

[Damian Graham @damiangraham]

@AmericanAir priority check-in process at ORD that used to work is now a disaster. Please change it back. You prioritized checked bags over agent check-in and created a bottleneck. stage 1, 2.. is a single point of failure. Clearly the person designing doesn't know operations 101

[Google Cloud @googlecloud]

Challenge: Effectively assessing underwriting flood risk for commercial properties

Solution: Learn how @CNA_Insurance's underwriting flood risk solution built with #BigQuery geospatial analytics delivers greater insights to underwriters ↓ https://t.co/PANW3WxoGu

[Damian Graham @damiangraham]

@YETICoolers how can I get a repalcement cover for my kids junior customized rambler ?

[Damian Graham @damiangraham]

Thanks again @JBLaudio for one of the best customer service experiences ever. You addressed my concerns with such empathy and professionalism #happycustomer #CustomerExperience

[Damian Graham @damiangraham]

@HelloTech trying to cancel my membership and you guys will not let me out and forcing me to pay monthly for a service I don't use or need? Feels like #poorcustomerservice.

[Damian Graham @damiangraham]

Signed a new 2 year contract. They told me it was unlimited internet and faster speed but that was a lie @Xfinity you need to do better. Listen to my recorded call and honor your commitment or I'm out. Worse customer serivice but they got a monopoly.

[Chad W. Jennings @cwj02]

Want to use #earthengine and #bigquery to do #geospatial analytics and visualization. We've got not 1 but 2 blogs launching today to help you freely incorporate both products into the same workflows.

1 of 2: Earth Engine to BigQuery
https://t.co/OymnSEJqzt

[Damian Graham @damiangraham]

And 48 hours later finally home after multiple cancelled flights, stranded in Miami with a 3 year old. Thank you @AmericanAir for an awesome end to vacation. Even more insulting is your claim that this was a proactive measure due to "weather" BUT you forgot to tell customers LOL

[Damian Graham @damiangraham]

@gb_global how can I get a canopy replacement for pocket+ light. Tried using your support site and can't seem to get messages sent.

[Damian Graham @damiangraham]

@BowersWilkins when is the equalizer coming to pi7 or is there a pi8 coming soon.

[Damian Graham @damiangraham]

Continuing to expand our cloud footprint. Exciting times ahead.

[Damian Graham @damiangraham]

received the best customer service from @Kidzlane - Thank you so much for replacing our karaoke mike cover. My daughter is so happy - you have a customer for life. #customerexperience #customersatisfaction

[Damian Graham @damiangraham]

@DeltaChildren why is your customer service so poor #poorcustomerservice - ordered a product from you, and can't get a date as to when it will be delivered.

[Damian Graham @damiangraham]

where do i get help @SonySupportUSA the left earbud of my WF1000XM3 has stopped charging. Tried all the support things the community says.

[Damian Graham @damiangraham]

Bought a 8 piece family meal @PopeyesChicken 4 wings and 2 legs.that are burnt. How is that a family meal #poorcustomerservice

[Damian Graham @damiangraham]

Who can I talk to @TDRetailGroup your customer support is failing miserably cannot provide a solution that puts the customer first #poorcustomerservice

[Damian Graham @damiangraham]

Great Jamaica superbowl commerical #SuperBowlAds #Jamaica #sunsea #beachlife #jamaicaheartbeat @DreamRoutes @AskJamaica

[Damian Graham @damiangraham]

Still remains one of my favorite articles #DigitalTransformation
#platformthinking #fiveforces
https://t.co/noZactl5lZ

[Damian Graham @damiangraham]

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