gb (official)

gb is the ultimate fusion of function, industrial design and Haute Couture. Iconic, high-tech prams and infant car seats. | Imprint:

[gb (official) @gb_global]

@MaureenTrafton Again we apologize we are unable to assist with any claims through social media. Customer support would have to be reached out to in regards to claims or any further assistance that maybe able to be offered.

[gb (official) @gb_global]

@MaureenTrafton We apologize we are unable to assist with claims or replacement product/parts through social media.

[gb (official) @gb_global]

@damiangraham Hi Damian! Thanks for getting in touch.
We would advise you contact our US Customer Support directly on:
Phone: [phone] Monday-Friday 8am-5pm EST
E-mail: [email protected]
Kind regards,
gb Social Media Team

[gb (official) @gb_global]

@conmiengw Hi David! Please send us a DM stating which country you reside in so we can help you out. Thanks in advance!

[gb (official) @gb_global]

@jefftenen Please contact our customer service team at 877-242-5676 and any representative will be happy to help.

[gb (official) @gb_global]

@astubbies Please reach out to Parentlink at 877-242-5676 with your model number and a representative will be happy to assist you.

[gb (official) @gb_global]

@E_Szukala116 Hi Elizabeth, thank you for getting in touch. The QBIT + All City stroller is not hand luggage compliant, however, we can confirm the POCKIT+ ALL-CITY stroller is hand luggage compliant. You can check it out here: https://t.co/AGOQ1q6JTB Best regards, CYBEX Social Media Team

[gb (official) @gb_global]

@georgiahyuga3 Hey Georgia! Sorry to hear you are having trouble viewing our site. Please send us a DM with your location and what you are looking for and we can help you find it 😊

[gb (official) @gb_global]

@HeckleSparsley Hey Mathew! Thanks for getting in touch. The strollers are the same. The Pockit+ was from 2018 and the Pockit+ All-Terrain replaced it from 2019 onwards :)

[gb (official) @gb_global]

@tinkjoel Hi Jasmine! We have all the information we need to escalate this for you and the responsible team have reached out to you again via the original communication channel.

[gb (official) @gb_global]

@tinkjoel Hi Jasmine! We've been in touch directly to try to help resolve this with you once again today and can confirm that some of this taping is not original.

[gb (official) @gb_global]

@MaureenTrafton Hello, You have a 1 year warranty on the product .Please reach back out to Parentlink at 800-233-5921 so a representative can assist you with the wheel.

[gb (official) @gb_global]

@eloh_ees @JohnLewisRetail Hi there! We're just back from the Easter break, but have already responded to your email. Have a great day!

[gb (official) @gb_global]

@IH823PUTTT for stability. Kind Regards, CYBEX Social Media Team 5/5

[gb (official) @gb_global]

@IH823PUTTT ability to use this buggy from birth with an infant car seat or the Cot to Go, the Pockit+ All-terrain is a travel sensation. The super lightweight design with only 5,6 kg (vs. Pockit: 4,8 kg) is easy to maneuver with a one hand-push and swivel front wheels that can be locked 4/5

[gb (official) @gb_global]

@IH823PUTTT between two self-standing fold options, the everyday quick fold or the ultra-compact (32 x 20 x 38 cm) fold which differs only a view cm in comparison to the smaller Pockit (30 x 18 x 35). With the ability to switch between pushing and carrying in seconds, combined with the 3/5

[gb (official) @gb_global]

@IH823PUTTT Go. Additionally, the added recline strap at the back of the seat allows an easy adjustment of the backrest.
Just like its counterpart, when folded, the Pockit+ All-Terrain fits in your handbag, under a train seat or even in the overhead compartment of a plane. Choose 2/5

[gb (official) @gb_global]

@IH823PUTTT Hi Fern! Compared to its little brother Pockit, the new Pockit+ All-terrain offers additional features that make city life with a child easy. This buggy is a 3-in-1 travel system ready: simply use the optional adapters to click-on a gb or CYBEX infant car seat or the Cot to 1/5

[gb (official) @gb_global]

@ingridroblessss Hi Ingrid! Thanks for reaching out. We are sorry to hear you are having a negative experience with one of our products. Can you please send us a DM with more info, so we can look into this? Kind Regards, CYBEX Social Media Team