So how does the prime minister and Prince Charles and. Camilla get tested for COVID yet you aren’t testing ANY frontline health workers or people In the community who are just being told to stay home if they are showing S+S of covid
Is your journey necessary? Really, is it? The streets should be deserted. So why aren’t they? Three people in a work van. Social distancing? Nope. Come on folks. Get a grip. Me and my colleagues are out here because we have to be. Do you?
I have Coronavirus I have spent the last week fighting for my life in ICU. I wanted to share personal video about how deadly and dangerous this is. Can you help me retweeting this out. We must protect our amazing NHS staff. #coronavirus#Covid19 2/2
@_Railcards why can I not get into my railcard app, i re downlaoded , tried to set up new password I keep getitng error and I’m travelling ASAP. So i. Can’t manage my account
@LNER But there was no rudnesss. -is what I was getting at, but If you work with public you have to handle them correctly - I was cabin crew IVE seen aggression in the public it’s not nice
@LNER I think customer service is key. . People get irate generally because questions aren’t answered and even the staff are rude ( general obs) but some are not and it does make a massive difference - I was on an LNER after my train was cancelled I didn’t see any staff 🤷🏼♀️
@TPEassist Ok thank you. That’s really helpful ..... so 3.5 hours late is pretty@late 😂😂. I will submit my delay forms thank you for your help with answering this morning
@TPEassist Ok thank you - so if your train is cancelled and you get on another TPE but it’s 30 min + over your original departure time you can claim for that delay ? And if you couldn’t get another TPE train therefore you not used your ticket you can claim that back ?
@DuncanBannatyne Whole of the train service is a farce . Last night at Edi was a frenzy trying to get on the train- people were pushing in and not letting peeps off the train so we could get on and trying to get on through crowds of people - the staff had no control whatsoever .
@edin_waverley didn’t expect to have to hear one of your staff say to another last night while I was standing waiting to ask a question “I’m going for a piss, I’m not waiting - “ delightful and completely inappropriate