@SushmaSwaraj madam need your assistance. The india visa , Oci and renunciation website in New York is down for a week. No feedback from the embassy on when this will be fixed.
@EtihadHelp I went to drop my dad who was traveling. Even though he had pre boarding pass , was made to wait with others. Even after letting the guard know. There were no etihad staff around to guide the guests.
Customer service should be handled by a Etihad staff member, not a security.
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