@RBEhotels Hey, I’ve been charged twice on my card for a reservation. I’ve emailed reservations but haven’t heard back. What is the SLA on response times? Thanks
@Escape_Lounges - sent a contact form with a group booking enquiry two weeks ago and not heard back. Sat on the phone right now for 40 mins still waiting to get through 😫
@AsdaServiceTeam I’m trying to phone your customer service line due to most of my order missing, tried refund request but you’ve declined it. Can’t get through to anyone to talk to
@sainsburys why do you not have a formal complaints policy? Was told today by your help line call centre that you don’t have one? So customers don’t have a way of raising complaints and have them investigated and addressed??? #badservice#COVID19
@BritishGasHelp should have an engineer out to us after a failed appointment yesterday. Should be before 8pm, heard nothing. Do you operate after 8pm???
@SkyHelpTeam Thats the issue - the box isn't suitable unless I'm missing something? To open the box there was a strip to rip which makes the box into two separate pieces when opened??
@SkyHelpTeam Hi, I’m in Greece, trying to airplay my sky go to my 4th gen Apple TV - it’s on the same Wi-Fi connection, but won’t work. Any ideas? Thanks
@TUIUK hi - what's your queue time atm to get through to your 3rd party team pls? Been queuing for 40 mins so far, want to amend our cancelled holiday from Zante to somewhere else, but flight element is with easyJet