Danny James

Customer Experience Host at LNER

[Danny James @DannyJames1980]

Just wanted to post this @youfibre so you customers can see what they could be getting.

[Danny James @DannyJames1980]

@youfibre Anyone else having issues streaming Sky while using #YouFibre, tried several times to contact them and heard nothing back worst decision ever to make the switch, TV currently locking up every 5-10 seconds. DONT MAKE THE SWITCH, save your sanity and spend a few quid more

[Danny James @DannyJames1980]

@youfibre Crochet, because once a thos warm weather goes the British public will need boob tubes and willy warmers.

[Danny James @DannyJames1980]

Seriously @youfibre #youfibre, thos is no longer funny, how any times do I need to call, how many minutes on hold, just sort the problem.

[Danny James @DannyJames1980]

You want to be fucki g joking me @youfibre after over 30 minutes on hold the technical support hangs up the phone, what an absolute joke of a company.

[Danny James @DannyJames1980]

@youfibre And the point of this is what.... done that and no contact has been made, been on hold bow 31 minutes, for what was said at the begining a 19 minute hold time.

[Danny James @DannyJames1980]

@youfibre absolutly shocking tin pot business, can't speak to anyone, maybe I should just cancel the direct debit #pathetic #poorcustomerservice

[Danny James @DannyJames1980]

Hey #YouTube @youfibre you actually deliver what you say you can, or maybe just speak to your paying customers, or that a little too much to ask.

[Danny James @DannyJames1980]

Do t make the move to #YouFibre, worst thing I've done, can't watch tv, can't listen to the radio, forever restarting the hub, appalling service, don't worry about saving money. Save your sanity #Don'tChange

[Danny James @DannyJames1980]

@youfibre disgusted with service so far, can't stream Sky, Netflix constantly buffering, even normal TV won't run without stopping, and now even the Alexa can't connect to simple radio, what is going on, oh and to top of off 45 minute wait till to speak to someone. #Don'tChange

[Danny James @DannyJames1980]

Time to realise my self worth

[Danny James @DannyJames1980]

So today I had an interview for somthing completely different #WishMeLuck

[Danny James @DannyJames1980]

Next book.

[Danny James @DannyJames1980]

I used to read a fair bit but for years I couldn't find books I wanted to read or could actually get into, I was recommended Happy Head and Dead Happy, I can honestly say they were great, easy and light to read. #joshsilver #happyhead #deadhappy

[Danny James @DannyJames1980]

@allstarcooper Looks like an LNER first class seat there.

[Danny James @DannyJames1980]

Well that's me all cancelled with @Pret this new saving scheme isn't worth the money now. Besides most the people who shop at the outside Kings Cross shop don't pay anyway. May as well close it down and save a fortune.

[Danny James @DannyJames1980]

Exactly a year ago I finished my induction training for #LNER ready to join my mentor Susan Dobson for my onboard training, after a year I hope I have done her and LNER proud.

Each day I never feel like I'm going to work, I love my job and I can't believe a year has flown by.

[Danny James @DannyJames1980]

@RMBex1092 @LNER Your very welcome indeed, I'm glad you had a great time in Edinburgh and your journey to and from was memorable.

[Danny James @DannyJames1980]

@Butlins absolutely disgusting state of affairs, appalled at the service and level of availability of food in the coral beach at 6pm, nothing coming out, nothing being filled up, rude staff really not happy, someone needs to get a grip......

[Danny James @DannyJames1980]

@myoddballs trying to place an order off a referral to get the 15% discount but says I already have an account, but I don't, not sure what's going on, any help??