Dan Van Tran

CTO of Collectors Holdings. Loves: family & friends, building cool shizz, Alex Morgan cards, all other cards, anything about the zombie apocalypse, dank memes

[Dan Van Tran @danvantran]

@SJJHawks By the way, the team identified the issues causing the data staleness and resolved them. It may take a bit for things to settle back into place, but you should see new results shortly. Thanks again for reporting!

[Dan Van Tran @danvantran]

@SJJHawks The existing system supporting APR was built pre-acquisition on older infrastructure. Externally, you likely won't notice many differences at first (outside of more stability/reliability!) but it'll be a foundation for us to build new features on top of.

[Dan Van Tran @danvantran]

@SJJHawks The team is exploring the migration of APR to the newer system we've set up over the past few years to track sales records. There's still work to be done so they'll see if they can stabilize APR, but most of their effort will be focused on the migration. Thanks for your patience!

[Dan Van Tran @danvantran]

@SJJHawks Hey -- nope missed this. Let me ping the team!

[Dan Van Tran @danvantran]

@SJJHawks They get queued up, but there are a lot of corrections that the team manages daily. I'll check to see if there's anything my team can help with to make the queue move faster. Thanks for the heads up!

[Nat Turner @natsturner]

https://t.co/xJUKJoqq4Q

[PSAcard @PSAcard]

𝙎𝙘𝙖𝙣 👉 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 👉 𝙎𝙪𝙗𝙢𝙞𝙩 𝙛𝙤𝙧 𝙂𝙧𝙖𝙙𝙞𝙣𝙜

The latest PSA app update brings dozens of new features, including an upgraded scanning tool to identify and get price data on any card instantly.

Available for iOS and Android.

📲 https://t.co/on3XR2sAAp

[Dan Van Tran @danvantran]

@SJJHawks I'll check with the team. We (finally) have plans for some major improvements to it all, so apologies for the hiccups in the interim. Happy holidays!

[Brett McGrath @StackingSlabs]

SSP + @PSAcard Episode 2

We’re talking technology and it’s impact on the customer with Collectors CTO @danvantran on today’s episode.

Topics:

👀 Setting the vision
🔙Overcoming the backlog
🧑🏻‍💻The future of the set registry

+more

Listen: https://t.co/oFZldSez7p

[Dan Van Tran @danvantran]

@SJJHawks Looks like they actually rolled the fix out earlier today

[Dan Van Tran @danvantran]

@SJJHawks The team noticed some gaps as well. I'll post back once they've resolved it!

[Dan Van Tran @danvantran]

@SJJHawks Yup! The catch-up job failed but the team restarted it and completed successfully. They're continuing to migrate the legacy tech to new platforms, so thanks for bearing with us!

[Dan Van Tran @danvantran]

@SJJHawks Nice catch. Let me ping the team.

[Dan Van Tran @danvantran]

@SJJHawks @PSAcard Unfortunately due to the way that the legacy system works, it won't be possible to backfill the missing data. We're looking into alternative ways to import the data, but at least all future data should be properly included. Apologies for that!

[Dan Van Tran @danvantran]

@SJJHawks @PSAcard It should be fixed going forward for sure. The team also tried to resync the past month, so everything should be there. Let us know if you see any missing results and we'll look into it!

[Dan Van Tran @danvantran]

@SJJHawks @PSAcard The team found a few issues happening in parallel to cause this problem. We've addressed them and ran some tests (finished today) to verify that this won't happen again going forward. Let us know if you find any missing data. Thanks again for reporting!

[Dan Van Tran @danvantran]

@SJJHawks @PSAcard We identified the issue and fixed it going forward as of 6/7. Backfilling missing data will have to be a separate effort, but the team's also working on that. Thanks again for reporting it!

[Dan Van Tran @danvantran]

@SJJHawks @PSAcard Thanks! The team's looking into it.