lisa dardashtian

[lisa dardashtian @dash55ster]

@Computershare Computershare has horrible customer service. I have been trying 8 months to get shares transferred. I cannot get a supervisor. They do not email. Cannot get help or responses

[lisa dardashtian @dash55ster]

@Computershare has the worst support . They are holding your stocks hostage. Impossible to speak to a human, hold time, representative on mouthpiece with static, email answered days later.
Awful customer support system.

[lisa dardashtian @dash55ster]

@Hyatt Website very difficult

[lisa dardashtian @dash55ster]

@Kaufaudio @AskAmex I would never book on Amex travel again, enough said .

[lisa dardashtian @dash55ster]

@Bloomingdales each representative switched me to another department on hold again. Horrible customer service experience.

[lisa dardashtian @dash55ster]

@Bloomingdales Bloomingdale’s had the most horrible customer service. Six calls over 2 hours each saying they were being recorded. Nobody could solve the problem of a credit card (after 35 years of being a customer) trying to activate the card

[lisa dardashtian @dash55ster]

@Delta Not really a good excuse. Many people frustrated with lack of customer support.

[lisa dardashtian @dash55ster]

@Delta This is not an apology. If service cannot be handled online there has to be superior customer service

[lisa dardashtian @dash55ster]

@Delta @shutch24 Took 4 hours for me today ? Where is the customer service ?

[lisa dardashtian @dash55ster]

@iflymia MIA a mess. No staff. No information. No one taking responsibility. 8 hour delays.

[lisa dardashtian @dash55ster]

@JetBlue JetBlue at MIA a mess. 8 hour delays. No information. No staff at gates. This is not how JetBlue is supposed to operate

[lisa dardashtian @dash55ster]

@AmericanExpress I am still waiting for a customer service manager to call me back to resolve my issue. Customer service needs to be addressed and improved

[lisa dardashtian @dash55ster]

@AmericanExpress After cancelling my flights booked through American Express platinum with points, Amex has not owned up to their error . Supervisors cannot do anything for their error and are not offering compensation. For $550 a year for over 20 years, no concierge service

[lisa dardashtian @dash55ster]

Now over a week and still no callback from a manager, the price of the plane tix have doubled. Where is the customer service for platinum amex?

[lisa dardashtian @dash55ster]

@AskAmex 72 hours have passed. Still no callback

[lisa dardashtian @dash55ster]

@AskAmex 72 hours have passed. Still no callback

[lisa dardashtian @dash55ster]

@AskAmex They said a supervisor will not call from 72 hours to 10 days ! That is customer service ?

[lisa dardashtian @dash55ster]

@AskAmex I did speak to a travel specialist. That is why I am having the problem. They canceled my flights bought with mikes and confirmed over a month ago. The flight is still available but twice the amount.

[lisa dardashtian @dash55ster]

@amextravel . Took points for flights, flights confirmed and then said the airline changed times, no confirmation of change, @amextravel cancels. No customer service 2 hours waittime, no compensation. Manager to call in a week to 10 days. @amextravel at fault.

[lisa dardashtian @dash55ster]

@irapaulh @AmericanExpress i agree #amexplatinum cardholder, they took reservation and then cancelled without noice . no customer service, callback 72 hours to 1 week away. Meanwhile flight price doubled.

[lisa dardashtian @dash55ster]

@AskAmex and i repeat , horrible customer service, no supervisors, no aide