David Ross

[David Ross @davdjross]

@SouthLanCouncil Why not stick this on the council tax rather the a different charge?

[David Ross @davdjross]

@ScotRail so Liam on the Lanark train 20:37 from GLC basically saved your rep Scotrail. JUST SAYIN. Thank you Liam you’ve put my faith back in Scotrail.

[David Ross @davdjross]

@ScotRail would it kill you after increasing fares the most in the UK to have the toilets working on every train

[David Ross @davdjross]

@virginmedia Poor show Virgin! I can move to Xen and save £27 month from my almost 15 year contract with you and the best you can offer is less than £10 a month saving?!? I was happy to stay and pay £45 that the new customers get but no that’s not an option.

[David Ross @davdjross]

@jet2tweets PMI airport security is currently rammed. Assuming what’s going on In Israel hasn’t helped. Could’ve done with a txt, email advising.

[David Ross @davdjross]

@virginmedia Just a quick thank you for the quick turnaround on changing my fathers account today. A big change in my recent attempts to sort this. Good comms whilst waiting and the agent (Aubrey) was great. Keep it up VM 👍

[David Ross @davdjross]

Also pre exam the proctor went to stupid lengths to ensure my desk was clear when it clearly was.

[David Ross @davdjross]

@PearsonVUE Disgraceful you’re at the mercy of a proctor. My exam was pulled by a proctor who kept txt me if I’d finished my exam. He decided I wasn’t in view and ended my exam. I was on q 6 of a very hard exam and kept getting interrupted. My word against them I suppose 😡

[David Ross @davdjross]

@virginmedia I’m currently working with one of your colleagues via the virgin forum now. It’s easier than twitter. Thanks for getting back to me.

[David Ross @davdjross]

@virginmedia can’t access my fathers account even though exec team have authorised and sent me a password for access. Waited nearly 2 hours on the chat and when I entered the password it wasn’t correct. Agent wouldn’t let me proceed. What now?

[David Ross @davdjross]

@virginmedia It says I can use it for passing data protection. That sounds like via phone. I tried to use it with the agent online as I couldn’t get through via phone

[David Ross @davdjross]

@virginmedia Hi, It’s the password the exec team sent me via email. It doesn’t state if it’s online or telephone.

[David Ross @davdjross]

2/ she sent a link to reset password which of course was for my own account and not my elderly fathers. My father no longer has the email address associated with his account nor remembers any passwords. How can I access?

[David Ross @davdjross]

@virginmedia Thank you

[David Ross @davdjross]

@virginmedia Hi, it’s been well! Over a week since I emailed ur exec team for access to my fathers acc. I’ve had nothing back. Provided everything requestd yet nothing. How quick will you be on touch when I cancel his DD? Please sort ASAP

[David Ross @davdjross]

@virginmedia 11am on the 4th of July. Via email as requested by the exec team

[David Ross @davdjross]

@balinoruo @cotupacs Didn’t catch covid until Christmas of that year which was about three months after my 2nd jab.

[David Ross @davdjross]

@virginmedia Thank you. I got my request forwarded to the right team.

[David Ross @davdjross]

@virginmedia I need access to my elderly fathers acc. Can you advise what I need to do please? Currently on min 30 on your online chat with no response. Thank you