Dave Baldwin

[Really??? @WITNO_Sam_Hill]

@CruiseNorwegian My bucket list cruise would be with any cruise line other than NCL. Currently on the Breakaway, after the complete failure to load passengers on embarkation day and a loss of 9 hours they are in process of completely screwing up the first tender stop. Never Cruise Lines.

[Dave Baldwin @dave_h_]

@VirginVoyages Have chased, emailed, DMed, called. No email, no information, nothing. Absolutely shocking service and way to treat customers. A full refund ( not FCC) and compensatory cruise should be the minimum.

[Dave Baldwin @dave_h_]

@mattyFman @simondennis5 @KatieCosgroves @angelfire_x @VirginVoyages No - it means a 3 day cruise is a 2 day cruise. Day 1 is essentially lost (according to Michelle) . Out on Sat, Sun in Zeebrugge, back Sunday night into Portsmouth Monday. Oh, and if you want a refund, it will be a FCC. I have written stating how unimpressed I am.

[Dave Baldwin @dave_h_]

@simondennis5 @KatieCosgroves @angelfire_x @VirginVoyages I received a call from Michelle (SVP at VV). We will all get an email. Boarding delayed to Saturday morning. All get $200 on board credit and $300 future cruise credit. Any full refunds will be in the form of a FCC !!! I was not impressed.

[Dave Baldwin @dave_h_]

@angelfire_x @VirginVoyages I agree - though in such tragic circumstances. I hope they dont provide free beer and wine (as on other sailings) as I dont drink! I have been trying to get through by chat and phone and its impossible, I did at least talk to Tom McAlpin (VV CEO) but still no call back

[Dave Baldwin @dave_h_]

@VirginVoyages @angelfire_x Hi could you advise what is going on - its late in the day and many fellow sailors have travel to plan. The chat and phone lines are not working.

[Dave Baldwin @dave_h_]

@HiveHelper Since yesterday the heat on demand function won’t work unless I turn the function off then on. Tried everything. Still not working

[Dave Baldwin @dave_h_]

@HiveHelper

[Dave Baldwin @dave_h_]

@British_Airways Thanks

[Dave Baldwin @dave_h_]

@British_Airways Waiting to check in to club world at Boston Not a ba person in sight and queues everywhere. Where are the staff?

[Dave Baldwin @dave_h_]

@HiveHelper So xmas day.. big download to the Xbox caused hive to go completely bonkers. Nothing would connect with anything else...