@bt_uk Hi bt, I wanted to cancel my subscription due to covid-19 but my cancellation charge was ยฃ157, 75% of my remaining contract which of course I wonโt pay. Why does it seem you are helping others with credits and not all? You canโt charge people for something they arenโt getting?!
@VirginTrains 21:10 from NewSt to Mk staff say ok to get on with ticket that was for 21:30. Gaurd then throws us off at rugby and calls us liars! Not impressed #badcustomerservice