@British_Airways this is a complaint. Your telephone push button service hangs up when you choose the option to amend a booking made with Avios. How am I meant to change my booking if your system won’t let me speak to you?!
@holidayautos I cancelled my booking on 15 May and you emailed me and promised me a refund within 20 working days. Where’s the refund? It’s been 27 working days...