David Moody

Leveraging technology to make customer service a great experience

[David Moody @davidm00dy]

Is your #PublicSector #CX supercharged? It can be! Explore 3 ways to improve #citizen experiences + join @Verint June 12 in Washington, D.C.! https://t.co/zTQvf3T1Ms @RekaSarudi #CXAutomation #Trust #Government #Bots #Efficiency #Automation #SelfService #PeopleFirst

[David Moody @davidm00dy]

#FreeFatherTed

[Dennis Noel Kavanagh @Jebadoo2]

#GlinnerWasRight
#FreeFatherTed

[David Moody @davidm00dy]

@HamillHimself I saw you last night on The Book of Boba Fett. You're looking younger every year... ;-) #lovingit

[David Moody @davidm00dy]

Great article from @Erichead and @BrianKoma on the implications of the new executive order from @POTUS that puts people at the center of #government https://t.co/BTulyEOQ5w @Verint #Digital #CitizenServices #Automation #Transparency #FederalGovernment @Erichead

[David Moody @davidm00dy]

https://t.co/Mj4rArPILf

[Verint @Verint]

133 day(s) until Engage20, our customer and partner conference. We look forward to seeing each of you there. Register here: https://t.co/Z262v6XPhb #ConnectatEngage

[David Moody @davidm00dy]

“While our city is growing, our citizens’ expectations are changing. They want to do more things digitally, and that includes interacting with city government via self-service across a range of online channels." https://t.co/JMKBGZEGIu
@Verint

[David Moody @davidm00dy]

Test tweet to @VerintCameras

[David Moody @davidm00dy]

A tremendous example of how to deliver great ‘digital first’ customer service to citizens - from the cloud! #citizens #verint #digitalfirst #moretocome https://t.co/05f9GVpZ3i

[David Moody @davidm00dy]

65% of all service requests in the City and County of San Francisco are handled online #ConnectAtEngage Verint Verint-Systems

[David Moody @davidm00dy]

Carson Chin from the City and County of San Francisco explains how they are providing citizens with the ability to engage online using a portal #ConnectAtEngage @Verint

[David Moody @davidm00dy]

Dan Heath is this year’s guest speaker at VERINT’s #ConnectatEngage talking about the power of moments

[David Moody @davidm00dy]

VERINT’s Kristyn Emenecker explains how customers can now request and vote on features for all@of or products on the awesome Verint Community! If you are a Verint customer, you need to be on the community! Engage! #ConnectAtEngage @Verint

[David Moody @davidm00dy]

VERINT’s Kristyn Emenecker talks about the investment and innovation in VERINT’s customer engagement products over the past 12 months... and automation features A LOT #ConnectAtEngage Verint Verint-Systems

[David Moody @davidm00dy]

Chris Hobden talks about dashboards, analytics and tableau #connectatengage #emprofessional @Verint

[David Moody @davidm00dy]

Chris Hobson from Region of Waterloo has a large and attentive audience! #connectatengage

[David Moody @davidm00dy]

Tim Murphy talks about their recent upgrade to EM Professional 15.2 #connectatengage @Verint

[David Moody @davidm00dy]

Break-time at #connectatengage @Verint

[David Moody @davidm00dy]

Huge Voice of the Customer announcement at #connectatengage @Verint

[David Moody @davidm00dy]

Nataki explains the importance of democratising data and the need for tools that enable immediate response #connectatengage @Verint #datanaut