Davina BL

Client Services Director @HuntingDynasty. Sweet on behavioural insight and communication, advertising, creativity and technology.

[Davina BL @davinamini]

@LEGOLANDWindsor DMed and told to try for more availability on the day. Why restrict just disability numbers? Restrict entry numbers overall therefore reducing numbers in queues. Your checks already prevent abuse of system so that isn't the problem you're hiding behind.

[Davina BL @davinamini]

@LEGOLANDWindsor If you're disabled and require the ability to virtually queue outside of the physical queue, you'll need to book. Next availability? In a month, regardless of having already booked their hotel. Fun for all?! #disability #merlinuk #equity #legolandWindsor

[Hunting Dynasty | Behavioural Science Consultancy @HuntingDynasty]

*Blog* We find ourselves with many generations co-existing in the work environment. How do they differ? We've got you covered with a bite-sized overview --> https://t.co/FppVSsr55e #genx #boomers #millennials

[Davina BL @davinamini]

@LEGOLANDWindsor Chat directed me to an email address that will be answered in 5 days. We arrive tomorrow. 😣

[Davina BL @davinamini]

@LEGOLANDWindsor Of course you can always pay for virtual queue tickets. ££££ #disability #equity

[Davina BL @davinamini]

@Thomas_Aldridge 😆

[Hunting Dynasty | Behavioural Science Consultancy @HuntingDynasty]

Interesting point (+ link to article) - might need re-evaluation of #pricingstrategy, but also how to present value. (Key though: fewer wishing pay more for #sustainable doesn't mean there is less sustainable available, or sold – #brands don't *have* to say it's sustainable.)

[Davina BL @davinamini]

@oliverpayne Luna one for sure! 😆

[Davina BL @davinamini]

@oliverpayne Is that real?!

[Davina BL @davinamini]

Surely things couldn't get any worse? They could. Much worse. #10DowningStreet #conservativeparty #muchworse #whatevernext #LiztrussResign

[Katy Milkman @katy_milkman]

The way we think about 1 versus 1,000 victims feels particularly important as we read headline after headline about Russia’s invasion of Ukraine. Thanks to @deborahasmall for doing this Q&A on the topic. https://t.co/zsvJoGiKgF

[Insurance Times @InsuranceTimes_]

Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers

https://t.co/ArB8mM7Dsn

@Sedgwick @consumerintel
@HuntingDynasty
#Behaviouralsciencetechnology #vulnerablecustomers #claims

[Claims Media @ClaimsMedia]

“This award goes to both @Sedgwick and @HuntingDynasty, for recognising that customer communication could be improved, investing in a programme that actively sought to rectify the issues, and the execution of the programme itself.”

#BCAwards #Insurance #InsuranceClaims

[Victoria Coren Mitchell @VictoriaCoren]

Today, I’m annoyed when people say “staycation” to mean a holiday in Tenby, Cornwall or Skye instead of Spain. We’d better start getting over the idea that a holiday has to involve schlepping abroad in a great guff of greenhouse gas or it doesn’t count.
https://t.co/2vTmlR7XJL

[Davina BL @davinamini]

@haven As it stands, swim sessions will be split as follows: this sentence isn't clear - it should say booking will be available/open at different times for different sites.

[Davina BL @davinamini]

@haven trying to book swimming sessions. Booking is supposed to start on 17th. What time please?

[Dr Keith O' Brien @keithmobrien]

Choice Architecture at its finest in the NHS. Can’t tell if #nudge or #sludge, or something brand new… 👉🏼🔴

#behaviouralscience #psychology #uxdesign

[Davina BL @davinamini]

@canuckram @haven Ours opened at 9am. Half of the locations are 9am the other half are 1am i think. The wording on the website that they direct everyone too is terrible! It sound like 9am is the swimming session not when booking opens. Chaotic!

[Davina BL @davinamini]

Is it midnight on 17th or 9am?

[Davina BL @davinamini]

@lauriceharris @Calver26 @haven Anyone know what time of day they start booking from? Midnight?