Dawn Coppens

Mother, friend and business professional...working for Televerde Foundation dedicated to changing lives one woman at a time! #secondchances #fairchancehiring

[Dawn Coppens @dawncoppens]

@TeleverdeF Thank you @Verizon @solarwinds @PayPal @AARP for your support and sponsorship! The https://t.co/5Hy8penlY6 event is right around the corner. Get your tickets and join the fun!

[Dawn Coppens @dawncoppens]

For #ABM to succeed, you must create personalized #content and dedicated #strategies for each account. Building #trust and taking the time to invest in your prospects’ #experience makes all the difference – and potentially opens the … https://t.co/LyIfy4EvSD

[Dawn Coppens @dawncoppens]

"Nobody wants to be just another means to an end, especially not your customers. That’s why focusing on building relationships through your sales and marketing efforts is so important."

Televerde's Vice President and Head of Sales, Alicia … https://t.co/NNPwA82TVl

[Dawn Coppens @dawncoppens]

In a candid #blog, my colleague Loreal Blackwell writes about her journey with Televerde and how a second-chance opportunity while incarcerated empowered her to build a thriving #sales career, reclaim her independence, and rejoin the … https://t.co/VrYZP5OWBd

[Dawn Coppens @dawncoppens]

One of our amazing Televerde graduates, Lorena Fortuna, writes about her experience in a recent blog. Lorena explains the lasting impact that the Televerde program has had on her life and career, and why she chooses to give back by … https://t.co/6rtl3FHKs9

[Dawn Coppens @dawncoppens]

Today, many consumers want to know where businesses stand and what issues they care about. This is a primary driver behind both cause marketing and purpose-driven marketing. However, there are some key differences that set the two apart. … https://t.co/3bx7JZyfZg

[Dawn Coppens @dawncoppens]

Want to learn how to use account-based marketing in your sales strategy to increase your revenue? Check out our blog explaining how ABM and sales work together. https://t.co/wzetHmaMM3

[Dawn Coppens @dawncoppens]

My colleagues Daniel Hoffmann and Kent Hansen wrote an awesome blog about how Televerde uses the power of human connection to help eliminate negative bias and promote diversity and inclusivity. https://t.co/iDhWAgiB2v

[Dawn Coppens @dawncoppens]

Check out this recent blog from one of our awesome clients. Hexagon Manufacturing Intelligence's VP of Inside Sales, Sevki Inan, recently visited our Perryville center with his team. He writes about his experience at Perryville, what made the … https://t.co/pjYsOslawg

[Dawn Coppens @dawncoppens]

#Socialmedia is great for allowing customers and brands to interact. Each month, more than 20 billion messages are exchanged between companies and customers via Facebook Messenger alone. People are using #conversationalmessaging apps … https://t.co/oVEGGTj6nO

[Dawn Coppens @dawncoppens]

Everyone needs time to rest and recharge. And for many of us, summer is the ideal time for a vacation. But before you ditch your business suit for a bathing suit, there are several things your sales team can do to set up for success in the … https://t.co/iuySTuyKGK

[Dawn Coppens @dawncoppens]

There are nearly 4 billion people with active social media accounts. That’s a huge pool of potential customers! Check out our latest blog to learn how to use social media to drive traffic to your site and generate #revenue for your … https://t.co/EqjhAv0HtF

[Dawn Coppens @dawncoppens]

People are migrating to companies that proactively share their values. As consumers, we're generally more likely to choose brands that market their purpose well. As a result, socially responsible brands with a strong set of values are leaders … https://t.co/QhGwMzv7wK

[Dawn Coppens @dawncoppens]

Take a few minutes to read this awesome article by Michelle Cirocco, Televerde's chief social responsibility officer. She explains the importance of second-chance hiring through the second-chance success story of our colleague Timm Wroe. … https://t.co/vAzit8T0Z1

[Dawn Coppens @dawncoppens]

Outsourced call centers endured a bad reputation for some time when a mass move overseas led to negative customer experiences, but call centers have improved and evolved over the past decade: response times are faster, technology is more … https://t.co/JOkAb5KRBV

[Dawn Coppens @dawncoppens]

#DidYouKnoiw that in 2020, 306.4 billion emails were sent daily, and by 2025, that number is expected to reach 376.4 billion.

On average, people receive 121 business emails a day. About half of those are spam. That's why many sales and … https://t.co/EQzxzV7RCe

[Dawn Coppens @dawncoppens]

How much effort are you willing to put in to interact with a brand? For many of us, the answer is probably not very much.

We are now in a time where brands need to meet us where we are, not the other way around. Convenience is key. This is … https://t.co/C5n4LZlMXe

[Dawn Coppens @dawncoppens]

In today's world, the experience a company provides can make or break it. That's why 55% of CFOs are increasing their Customer Experience Management (CEM) budget.

There's plenty to learn about effective CEM, like how it differs from a … https://t.co/jHeF7BSN8e

[Dawn Coppens @dawncoppens]

The business world is moving into a more conscientious time as companies focus more on sustainability and purpose. The scale is starting to level out between profit and purpose and more companies are learning that they can achieve both.

There are a number of factors at …

[Dawn Coppens @dawncoppens]

Investors and consumers are growing more interested in how sustainable businesses today are operating. As a result, companies that prioritize ESG initiatives gain more investors and build trust with their consumers.

Want to know what authentic … https://t.co/wfsRT05J07

[Dawn Coppens @dawncoppens]

A customer acquisition strategy that will remain relevant and reach a quickly changing customer base is not easy to create. It can be an area where many businesses struggle. But with the right information, you can build a strategy that leads … https://t.co/VlCFbJt6r5