Dawn Green

Founder of @ThunderData, @ThunderTix (box office management system), Ruby on Rails, PHP, wannabe writer, beer lover, and office janitor

[Dawn Green @dawngreen]

#github please ask Amanda Bursch or Nick Besso to please allow me to add a new user to my enterprise account. I've sent multiple emails over two days with no progress.

[Dawn Green @dawngreen]

Oh, and @AmericanAir, the young man to thank was on flight AA1064 from Austin. Your staff from end to end are amazing!

[Dawn Green @dawngreen]

Huge shout out to Marie “Supervisor” Sutton and Ron Lazo at @americanair for finding my phone (and averting a personal crisis!) at Chicago O’Hare airport. And another shout to the young man in biz class bringing us our morning bloody Mary with a smile!

[Dawn Green @dawngreen]

@AlaskaAir flight 531….. please let Tinsley know that the peeps on board appreciated her fantastic service and attention!

[Dawn Green @dawngreen]

First time flying @AlaskaAir for a jaunt to #SanDiego. The return flight 445 to #austin on 5/7/22, we experienced incredible service through Seth. She made us a #FanForLife!

[Dawn Green @dawngreen]

Staring at an empty desk for 10 minutes for a sales pitch at Parc Soleil for #HiltonGrandVacations and feeling anything but grand. The games we play.

[Dawn Green @dawngreen]

@sendgrid_ops 5296796

[Dawn Green @dawngreen]

@sendgrid_ops You indicated that your maintenance window has been completed, but our emails are still not going out. Please DM me!

[Dawn Green @dawngreen]

Turning to my tiny little network here to ask, what transactional/marketing email platform you use that has better support than the absolutely abysmal @SendGrid with their TWO WEEK response time cc/@sendgrid_ops

[Dawn Green @dawngreen]

@karmajunkie Mm@n m j@jh Junglofmn

[Dawn Green @dawngreen]

@karmajunkie @jellymalin @ThunderTix @thunderdata @karmajunkie, late acknowledgement but wanted to say thank you and tell me you’ll always be my hero!

[Dawn Green @dawngreen]

@marcusmateus @stevegolab @billboard I saw it. If those venues aggregate resources, they have so much more control over their destinies.

[Dawn Green @dawngreen]

First the #coronavirus, then #eventcancelled, now #heroku is down...again. #eventbusiness

[Dawn Green @dawngreen]

@asgoodaschas @heroku Seems so....

[Dawn Green @dawngreen]

I've been waiting since *Thursday* to hear back from someone at @braintree. You have a fraudulent customer...do you want to know more?

[Dawn Green @dawngreen]

Mr @johnniewalker_ we loved this video so much we *had* to bring scotch into our home for the first time! Salud! https://t.co/H8hEM0tg3B

[Dawn Green @dawngreen]

I'm more stunned to learn it was the CEO of @ChartMogul, @Nick_Franklin, who decided for me that I should move along to another provider.

[Dawn Green @dawngreen]

.@ChartMogul said they weren't a good fit when I complained about service then offered to delete my account. Sadly, it was nearly perfect.

[Dawn Green @dawngreen]

We are experiencing major problems. Please check your support line!

[Dawn Green @dawngreen]

How many people work at @ChartMogul? I'm incredibly frustrated with the lack of support I am getting during my trial period.