"Visited Shiva Mahindra today. No technical answers, only excuses. Blaming customer for Flywheel failure at 20k KM is ridiculous. Legal battle begins tomorrow. @anandmahindra@Mahindra_Auto@18002096006
"Day 6: No resolution for my #XUV700 (UP14GA6038). @Mahindra_Auto is hiding behind technical jargon. Fact: RO admits internal seals are damaged.Fact: Dealer says 'No Leakage' but demands PAID replacement. Fact: 20k KM is NOT the life of a clutch in a 25L car.@anandmahindra
"Day 5: #XUV700 (UP14GA6038) is still stuck at ,Ghaziabad.Your team @Mahindra_Auto admits 'Internal Seals are damaged' but still refuses warranty! Is this the quality at just 20k KM?NCH ID: 8509357. Silence won't solve this. Need 100% Warranty. @anandmahindra@vijaynakra
MAHINDRA ADMITS PART DAMAGE! π @Mahindra_Auto now says "Heat may have damaged internal seals of the Cylinder" but STILL wants me to pay for it at 20k KM!If the part is damaged, it's a defect. Why charge the customer? This is clear harassment. @anandmahindra@vijaynakra, look at
MAHINDRA ADMITS PART DAMAGE! π @Mahindra_Auto now says "Heat may have damaged internal seals of the Cylinder" but STILL wants me to pay for it at 20k KM!If the part is damaged, it's a defect. Why charge the customer? This is clear harassment. @anandmahindra@vijaynakra, look at
"@Mahindra_Auto sends photos saying 'No Leakage' in CSC, so No Warranty!
Dear @anandmahindra, does your technical team not know about Internal Hydraulic Failure? A cylinder can fail without leaking. Blaming the customer to hide poor part quality at 20k km is a shame for #XUV700
EXPOSING MAHINDRA'S SILENCE! π @Mahindra_Auto@anandmahindra is ignoring my emails for 48 hours now. #XUV700 (UP14GA6038) Issue: They claim NO LEAKAGE in Cylinder, yet want to REPLACE it at my cost!
Silence = Admission of guilt? NCH ID 8509357. @vijaynakra @S_MahindraHamesha
EXPOSING MAHINDRA'S SILENCE! π @Mahindra_Auto@anandmahindra is ignoring my emails for 48 hours now. #XUV700 (UP14GA6038) Issue: They claim NO LEAKAGE in Cylinder, yet want to REPLACE it at my cost!
Silence = Admission of guilt? NCH ID 8509357. @vijaynakra @S_MahindraHamesha
Day 3: NO RESPONSE from @Mahindra_Auto My #XUV700 (UP14GA6038) is still at Shiva Mahindra, Ghaziabad.They claim the Slave Cylinder has NO LEAKAGE, yet they want me to pay to REPLACE it. If itβs not defective,why the replacement?@anandmahindra@vijaynakra Why is your team silent
Day 3: NO RESPONSE from @Mahindra_Auto My #XUV700 (UP14GA6038) is still at Shiva Mahindra, Ghaziabad.They claim the Slave Cylinder has NO LEAKAGE, yet they want me to pay to REPLACE it. If itβs not defective,why the replacement?@anandmahindra@vijaynakra Why is your team silent
@anandmahindra@Mahindra_Auto this is height of audacity of your dealerships ,they are purposely harrassing Customer , trying to make fraud allegations on driving skills of the person driving since last 10-15 years,and issue found in last vechile used. This is showing quality???
@anandmahindra@vijaynakra Silent treatment from @Mahindra_Auto & @S_MahindraHamesha? It's been many hours since I shared my NCH Grievance ID 8509357. My XUV700 (UP14GA6038) is still at the workshop. Is this your way of handling premium customers? @anandmahindra@vijaynakra
"Shocking response from Mahindra Noida RO! They admit the Slave Cylinder failed but still want me to pay for the clutch at just 20k KM.
@anandmahindra@vijaynakra @S_MahindraHamesha β I have already moved to NCH. Will not accept this unfair denial for UP14GA6038! #XUV700#Bad"
"Shocking response from Mahindra Noida RO! They admit the Slave Cylinder failed but still want me to pay for the clutch at just 20k KM.
@anandmahindra@vijaynakra @S_MahindraHamesha β I have already moved to NCH. Will not accept this unfair denial for UP14GA6038! #XUV700#Bad"