Like everyone, we've been thinking a lot about and investing in AI -- here's a quick peek of what's going on at Expensify behind the scenes, and a framework to understand how every large legacy player like us will gradually embrace the change (if at all): https://t.co/upHdV27OyW
"Our mobile app is really, really powerful. It is by far the most powerful mobile app in the industry, in terms of you can manage your corporate cards, you can issue new corporate cards, you can search all your data, you can do AI... https://t.co/GQbovuBUIt
"The challenge of expense management is compliance. It is relationship building. It's a wide variety of things that AI doesn't really do for you. And so yes, I guess of course AI makes technology even easier, but it makes the kind of the easy thing... https://t.co/A3eN3EBxwH
Here's a day in the life of a New Expensify user. I recently went to speak at the Citizen's Technology Conference (you can listen to the interview here: https://t.co/gSa7XBU7bV), and here's how I made my... https://t.co/j7gZNqhj6q
The fragmented state of the AI industry today feels very similar to the fragmented state of the mobile industry when Expensify launched... https://t.co/Mq5LTjCkky
"What makes Expensify unusual, most of the people who sign up for Expensify are not business owners. They're actually just individuals either trying to use it themselves or use it inside their company... https://t.co/JXjWA1B9hu
It's a tough world for SaaS, as many companies are seeing their core function automated away by AI. However, I would encourage anybody looking down the barrel of AI to... https://t.co/Zs7qZ7Gbn5
I love how AI-generated apps "self-upgrade" -- just ask for a new feature and it appears. "Self-healing" feels inevitable, where every time it runs, it will analyze its own performance and fix/optimize anything it finds... https://t.co/haOs1JG4dN
"We have the strongest brand by far in the market. We do brand studies and unaided recall of expense management for Expensify is more than anyone else in the market. And so as a result we have huge awareness of the product." https://t.co/f1emJEAzlI
Whoa, that moment where your build chain is fully connected to AI end-to-end, where it can take a high level bullet list of vague ideas and not merely turn it into a detailed proposal, but an actual PR ready to merge... https://t.co/yYwAl2FHYW
I had some free time this holiday season and wrote up a blog post about how we use NUMA balancing on our 384-CPU, 6TB monster servers to keep the site humming reliably (and some of the challenges we've had to overcome)... https://t.co/eC1KglYE5l
I was chatting with my wife this morning about an article that suggests 1 in 5 teenagers has an AI boyfriend/girlfriend. My initial reaction was that this is obviously a bad thing. However, given how widespread SA is... https://t.co/NAmaupGmfD
I'm curious what the long-term trend will be with "labeling requirements" for agents. Expensify's main AI agent is Concierge, which is presented as a weird all-seeing eye pyramid, so... that's labeled pretty clearly as not human... https://t.co/eFJXfffppR
Best new AI hack: whenever Gmail fails to do it automatically, take a screenshot of concert/movie/flight tickets in email, and ask Gemini to create a calendar appointment... https://t.co/1ZjRMjs1XO
I'm curious how new employee onboarding will work in an AI-fueled world, and how we're going to maintain the human-to-human connection going forward when AI can answer any question faster (and in many respects better) than a human trainer could... https://t.co/13S6b54UK6
I wonder to what degree AI becomes seen as a kind of "vice" by new generations, and how that might affect long term adoption. I read that younger generations are drinking less, doing fewer drugs, having less sex -- even often eschewing smartphones for... https://t.co/tR6QfZyDY5
Tech isn't "disruptive" if it doesn't disrupt something: PC disrupted mainframes because it took market away from it. Laptops disrupted PC, mobile disrupted laptops. Subvocal tech like https://t.co/7yKmcxJr9E is the missing link for in-ear, always-on AI devices to disrupt mobile.