Official D’CENT Digital Team. “YOU are the Key” to your Crypto Fortress! Helping keep your digital assets secure, protected, and accessible only by YOU.
Crypto is getting clarity.
So should your ownership.
KEEP YOUR COINS. KEEP YOUR KEYS. 🔐
Back to where biometric self-custody started for DCENT.✨
The original DCENT Biometric Wallet is now 50% OFF, available for $79 for a limited time.
Until Sep 22👇
https://t.co/fuXzelZHFS
@GuhlmannA11921 We’re sorry to hear about the unauthorized XRP withdrawal. Please send us a DM with the transaction details and wallet address so we can help review what happened and guide you through the next steps.
Sorry to hear this, Michael. Please send me a DM with the details and transaction information so I can help review what happened. For your security, never share your recovery phrase, private keys, or PIN
@DCENTWALLETS Was notified Thursday about moving my tokens but was to late already.
Wallet hack toke all my WFLR and XRP from wallet and seems there is nothing can be done about it and funny thing is was right after wallet update was done.
@markg769 We’re sorry to hear your assets may be missing. Please DM us with your wallet address and relevant transaction details so the situation can be reviewed and we can assist you further. Never share your recovery phrase or private keys.
@dakota_e_ We’re sorry you’ve experienced this. We understand your concern, especially if you hadn’t made any transfers. Please DM us with the details of what happened so the situation can be reviewed and further assistance provided.
We’re sorry to hear your wallet was drained. If the funds reached an exchange, they may be able to freeze them if reported quickly. Please DM us the transaction details so we can guide you through the next steps.
@X_FindTruth Totally understand the concern. The recent issue affected the App Wallet, while the hardware wallet works differently. DM us and we’ll help verify your setup.
@Dmessner04 Yes, if you’re using the D’CENT Biometric Hardware Wallet, the mobile app is only used to view/manage the wallet, the private keys remain on the hardware device. To double-check, confirm your wallet is sync and update. If you’re unsure, send a DM for us to verify.
@WilliamsRoue If you’re using only the Biometric Hardware Wallet and never imported its recovery phrase into the App Wallet, no action is currently required. Please keep your recovery phrase secure and monitor official updates. DM us if you’d like us to help verify your Wallet
@kori_ripper We’re sorry to hear about this. For security, please don’t share your seed phrase or private information publicly. DM us directly and we’ll help you review the situation and next steps.
@pumpius@XamanWallet Is there problems with the DCent wallet? They are a South Korean Company and the South Koreans hack and steall millions worth of Crypto.
@ChantalMam26574, we’re sorry you’re still experiencing issues with the D’CENT App Wallet update. Please send us a DM with a brief description of the issue and the device you’re using so we can look into this and assist you further.
@CamblinMartin, we’re sorry to hear about the missing XRP. Please avoid making any further transactions or sharing your recovery phrase/private keys with anyone. Send us a DM with the details of what happened and any relevant transaction information so we can assist you further.
@DCENTWALLETS Not using the app wallet, but I have received banner notifications on my iPhone to update the app, it takes me to the Apple App Store but I’ve never had this notification before. Should I be worried about updating? Google AI said it could be a scam?