DearCustomerRelat'ns

The World's largest collection of hilarious complaint letters. Standing up for the little guy and laughing at the nasty corporations

[British American Dictionary @BADictionary]

@DermotKennedy My chronically ill daughter is going to miss your gig at the O2 on the 5th June (again). She’s fighting for her life in hospital (again) with #intestinalfailure caused by #hEDS, #MCAS and #POTS and all she talks about is missing your concert.

[DearCustomerRelat'ns @DearCustomerRel]

@CamdenBrewery new Camden Pale 10can packs!!! Whatever were you thinking? They don’t fit in a standard refrigerator!
Back to 12 packs please!

[DearCustomerRelat'ns @DearCustomerRel]

@BoseService The issue has resolved itself. The Alexa function signed out overnight without being requested again (??!!). For your information, it may have been caused by an upgrade to Alexa plus. Worth checking if your latest update allows for the new Alexa Plus OS.

[DearCustomerRelat'ns @DearCustomerRel]

@Bose Help please! Got one of your soundbars which has worked perfectly for 5 years but the latest app update has awoken Alexa which has been switched off previously. Now I have two Alexa’s speaking at the same time… and it is impossible to sign out on the soundbar

[DearCustomerRelat'ns @DearCustomerRel]

@BoseService Will do.

[DearCustomerRelat'ns @DearCustomerRel]

I’ve restarted everything several times and still no joy. The soundbar just says ‘I’m having a little trouble understanding at the moment please try later’ and I can’t shut it up!

[DearCustomerRelat'ns @DearCustomerRel]

@jaguarlandrove_ Just received a customer survey from you. Just like your cars and your service departments, the damn survey doesn't work either. It too has a software fault at the 71% complete stage (connected services). What a laughably incompetent company you are! @LandRover

[DearCustomerRelat'ns @DearCustomerRel]

@jaguarlandrove_ Just received a customer survey from you. Just like your cars and your service departments, the damn survey doesn't work either. It too has a software fault at the 71% complete stage (connected services). What a laughably incompetent company you are! @LandRover

[DearCustomerRelat'ns @DearCustomerRel]

@LandRover can’t get my Discovery Sport into EV mode since the latest software update. Barely using the electric motor in Hybrid mode either. What have you done? Anyone else having issues?
Not much point calling the dealer, they don’t answer the phone one week to the next.

[DearCustomerRelat'ns @DearCustomerRel]

@AllClearTravel @financialombuds The issue is that when you check my documents you come up with different information than that which I get when I check my documents. The Zurich complaints team are on the case. I'll be in touch if they fail to resolve the issue.

[DearCustomerRelat'ns @DearCustomerRel]

DO NOT choose @AllClearTravel for your holiday insurance. Our documents state that our policy had a £90 excess PER CLAIM and they deducted £500 PER PERSON. We received a £23 refund for a cancelled flight. They deducted over £450 to extinguish the claim @financialombuds.

[DearCustomerRelat'ns @DearCustomerRel]

@secret_escapes @easyJet DM sent

[DearCustomerRelat'ns @DearCustomerRel]

@secret_escapes Hello to you! We recently couldn’t travel on a holiday booked through you due to a cancelled @easyJet flight. We asked for a refund on the flight. It appears to have gone to you… but you haven’t passed it on. That is theft, pure and simple. Police or press?

[DearCustomerRelat'ns @DearCustomerRel]

@AuntieVaxina @BraddrofliT 😂😂😂😂😂😂

[DearCustomerRelat'ns @DearCustomerRel]

@MartinSLewis @badcsuk @MrComplaintBox Please make folks aware of the appalling service standards at #Debenhams Too many people are being let down.

[DearCustomerRelat'ns @DearCustomerRel]

@Debenhams Online order not delivered on promised date, or the one after that, or the one after that. Multiple contacts result in standard auto-response saying parcel will arrive Dec 9th. Well. it's the 17th you eejits. .#badservice #debenhamsfail #incompetent

[DearCustomerRelat'ns @DearCustomerRel]

@Debenhams Online order not delivered on promised date, or the one after that, or the one after that. Multiple contacts result in standard auto-response saying parcel will arrive Dec 9th. Well. it's the 17th you eejits. .#badservice #debenhamsfail #incompetent

[Keith Walton @KeithWa05505561]

@dlLambo A proper Nobel prize being awarded

[DearCustomerRelat'ns @DearCustomerRel]

@evanshalshawuk Collection day today. We’ll see how that goes.

[DearCustomerRelat'ns @DearCustomerRel]

Daughter buying a used car from @evanshalshawuk What a catalogue of incompetence and poor communication

[David Matthews @David_M_Writing]

@lukejcr @leicesterliz @AndrewHWestern You utter plonker! You genuinely haven’t got a clue. I have a disabled daughter. I actually understand what’s going on. Do some work and educate yourself. #TakingthePIP