online customer service

𝟭𝟬𝗞 Following 𝟴𝟱𝟬𝗞 Followers

[Ursa Major Gardner @GardnerLOJ]

@Debenhamscom ordered some Garden furniture on 15th and it should have been delivered today having selected next day delivery but having waited at home all day, nothing has arrived. You’ve taken my money and not delivered as promised. Really poor

[online customer service @deb_____n]

@GardnerLOJ Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Ursa Major Gardner @GardnerLOJ]

Absolutely abhorrent customer services from @Debenhamscom Having ordered some garden furniture for next day delivery, they have confirmed that it might take 12 days and even then the item Might be considered lost.
Why take my money if you can’t deliver on an order.

[online customer service @deb_____n]

@Rubberd51302813 Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[online customer service @deb_____n]

@MarieDriver9 Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Marie Driver @MarieDriver9]

@Debenhamscom awful customer service via WhatsApp! I paid for a 2 day delivery and a week later the wardrobes have not arrived. I got told on Friday that I would be refunded on the 15th, I have now been told I have to wait to the 24th!!! Do not buy from @Debenhams

[online customer service @deb_____n]

@PrimadonnaMack Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Primadonna Mack @PrimadonnaMack]

@Debenhamscom It's June 2025, & I'm still awaiting a refund for items I've returned to one of your partner brands in Jan 2025? Contacted customer service w/ all the information, incl a copy of the receipt from Royal Mail as proof of postage. Yet no response or refund! 🤨 #Help

[online customer service @deb_____n]

@theXstitchbitch Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Harri @theXstitchbitch]

@Debenhamscom just received my order but it's damaged - how do I go about getting a refund for this?

[online customer service @deb_____n]

@Tamperer56 Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Tamperer @Tamperer56]

@Debenhamscom I have searched everywhere to try and get help with my return. Why is it so difficult to arrange a return. I got one message from the seller asking if it was still in original packaging then nothing.

[online customer service @deb_____n]

@davies_shojaee Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Michelle Davies shojaee @davies_shojaee]

@Debenhamscom breach of contract - restricted refund of £114.99 goods were returned only refunded for 1 jacket not 2

[online customer service @deb_____n]

@dmd88 Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[David MacDonald @dmd88]

@Debenhamscom how do I get in contact with someone? Half our Order is missing

[online customer service @deb_____n]

@breivom @DebenhamsCom_ Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Mark Breivold @breivom]

Who can I make a complaint to please? I am not happy with your service. Ordering from Debenhams is absolutely terrible. The method of contact is a disgrace @DebenhamsCom_ 2 damaged items and apparently can’t be sent a replacement

[online customer service @deb_____n]

@AngelaM80044845 Hello,

Thank you for contacting us. We apologize for any inconvenience you have experienced.

To assist you further, please provide the following information:
- Full Name
- Email Address
- Phone Number

Best regards,
Daisy
Customer Care Team

[Angela Mcgregor @AngelaM80044845]

@Debenhamscom trying to chase an order that has not arrived Order num DUX034365954. Ordered 29/1,
Tracking 72751404 due date 8/12.
Item num SKU S84991. This is my sisters Mrs E Starlings.

Getting desperate now Dhs have no awareness of the tracking numbers please assist as soon