Debayan Das

Curious soul, building at Navi. Ex product @Swiggy. Love tech and startups. IIT, ISB alumnus. My socialist and capitalist dual selves are in eternal conflict.

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence ported my eSIM and it’s been 24 hours no network, already followed up twice. What’s happening?

[Debayan Das @debayanisbak]

@Airtel_Presence @Airtel_Presence is there an update on this? Still don’t have network and it’s been 24 hours.

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence ported my phone to eSIM and lost network. Can you please help?

[Debayan Das @debayanisbak]

@Airtel_Presence Still waiting @Airtel_Presence

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence i would like to disconnect my broadband connection and it's practically impossible to do it on the airtel thanks app! What customer support experience have you guys created that it's impossible to raise a disconnection request when needed?!

[Debayan Das @debayanisbak]

@Airtel_Presence I have responded @Airtel_Presence please get it processed asap

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence @Airtel_Presence when will this get done?

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence This is still not done? I've followed up a few times already and I'm not seeing this expedited.

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence It's been a while, when will this get done @Airtel_Presence @airtelindia i already got a new bill and I'm not paying any more.

[Debayan Das @debayanisbak]

@airtelindia @Airtel_Presence @Airtel_Presence why do I get a new bill when I've asked to disconnect? It's been a few weeks now and connection is not stopped, I've got a new bill. I'm not paying for anymore bills, please disconnect asap, it's not been used for a few weeks now.

[Debayan Das @debayanisbak]

@Airtel_Presence Could you please expedite this?

[Shreyas Doshi @shreyas]

Why do companies with major resources & distribution make products that are mediocre & often fail to reach their potential?

There are a handful of reasons, many of which you already know. But there is one under-discussed reason: Operators Optimizing for Optics

Thread:

[Debayan Das @debayanisbak]

@animeshsingh38 Hi Animesh, could you please provide some feedback on Scan & Pay? We had designed the Scan & pay widget with the hope of keeping it really close to your right hand when using the app. Curious to hear feedback & fix what can be improved.

[Debayan Das @debayanisbak]

@SharmaJiKaBot 24 hour early access for navi UPI starts mar 18 11am. Download navi app, setup navi UPI and be ready. Link rupay credit card on navi UPI to avoid rs 5k limit for new users.

[Debayan Das @debayanisbak]

@AakankshaGupta5 @qatarairways @qatarairways please help here, the cousin needs to get back urgently for a family emergency.

[Aakanksha Gupta @AakankshaGupta5]

@qatarairways requesting urgent help. My cousin was on a Lufthansa flight from Montreal to Hyderabad and his flight was diverted to Frankfurt last night. He is heading back to India for his brother’s funeral. He booked Qatar airways (QR70) from Frankfurt to Doha which was delayed

[Debayan Das @debayanisbak]

@BluSmartHelps your service is awesome. I can’t access blu elite though. Can you please help?

[Debayan Das @debayanisbak]

@FURLENCO @FurlencoSupport Hey nobody reached out to me. Can you please try again?

[Debayan Das @debayanisbak]

@FurlencoSupport @FURLENCO I returned my UNLIMITED order and I haven’t yet received a refund. What’s going on? Your support on call doesn’t seem to know what to do.