@JioCare Since 17.45hrs till now as I am posting, the matter is on hold!! You need to be serious about what you write/declare ! Really not trustworthy..
@lalpathlabs Booked tests through your app and rep confirmed through call. Your authorised representative collects blood samples from my 79 year Old Mother and without any standard protocol cancel the test!! Your SOPs are undefined. Sheer harassment of an Elderly lady!! SHAME !!
@lalpathlabs@MoHFW_INDIA 4th Dec to 12th Dec 25 , Good 8 days of the complaint. No accountability, No resolution, No response !! #lalpathlabs You are dealing with HealthCare. Please be more categorical and apologize ..
Good Morning!
@lalpathlabs Your Customer Service is now putting blame on the poor Phlebo! It was intimated to your Caller that your SOP for blood collection is Not strong. You CANNOT collect blood samples first and then DENY Service, that too, for a 78 year old Sr. Citizen Lady! Apologize!! #MoHFW_INDIA
@lalpathlabs Could you explain how your authorised representative reaches on time, draws blood samples from an Elderly, collects corporate papers, Service charges and after 3-4 hours intimate cancellation of tests & suspiciously the app data is changed??! @MoHFW_INDIA
@lalpathlabs Intimated on 4th Dec'25 and today is 9th Dec'25 ..How many days/weeks do you require to intimate your Standard Protocol. Is drawing blood samples of #Elderlies & later denying tests is an SOP??!
Measure up , Admit & apologise to my Mother! ReDo SOPs!!
@lalpathlabs Awaiting your feedback back after Your Customer Service call was made late at night ! Let me know your SOP regarding extracting blood samples from Sr. Citizen (My Mother) & then deny services! Apologize now!!!
@lalpathlabs and Now at 1.30pm you cancelled in the system
Dear ASHIMA DEB ROY, This is to inform you that your Home Collection Order bearing no: OIDH251202024327191794 for Date 04-12-2025 at 13:30 has been cancelled. Thank you for trusting Dr Lal PathLabs, @MoHFW_INDIA
@lalpathlabs Check the details! How unprofessional it is to collect blood samples and then deny Service!!? How will You resolve your Systemic issues ?? Playing with people's lives... Genuinely disgusted!! #lalpathlabs
@lalpathlabs Check the details! How unprofessional it is to collect blood samples and then deny Service!!? How will You resolve your Systemic issues ?? Playing with people's lives... Genuinely disgusted!! #lalpathlabs
@lalpathlabs As you may observe I was on the phone for 35+ minutes #49885050 without any resolution and finally no response, so at 35th minutes disconnected the phone. Sheer apathy towards Customers!
The residents and the farmers in Noida sector 135, have been requesting the Noida authority to create a bandh road 100mts from the Yamuna since years to avoid such an unfortunate incident but their request has not been heard https://t.co/eGnfycqCxY