Instead of empathy or even basic courtesy, a crew member who identified himself as Akash (CM) spoke to me in an extremely rude and intimidating manner. Rather than trying to understand the situation, he threatened to offload me from a flight that I had already paid for.
I had already asked the airport staff before boarding, who informed me that seats were available and that they had put in a request. I also made it clear multiple times that I was happy to PAY for the upgrade.
@airindia Thanks. I have sent all the details via DM, including my PNR. I expect more than a generic apology, I expect a formal investigation into the conduct of the Cabin Manager on AI2488. Threatening to offload a paying passenger in severe pain.
@ShopifySupport@Shopify@ShopifySupport I’m formally requesting:
1.Immediate deactivation of my current Shopify store
2.Assurance that no further billing attempts will be made
3.Confirmation that I can retain my domain to migrate to a new store
Enough of the runaround. Act on this now.
@ShopifySupport@Shopify my store has been inactive for over a month because of a billing bug on your end.
I’ve spoken to 6+ support agents, tried every payment method, and waited endlessly for an “urgent” ticket only to be told no ticket was ever created.
This is unacceptable.
@ShopifySupport@Shopify@ShopifySupport Despite repeated contact with multiple support advisors and being told my case would be escalated to the billing team, I have received no follow-up email, no billing resolution, and no ability to access my admin dashboard.
@ShopifySupport My Shopify site is frozen, and I can’t update my payment method. I’ve spent hours with support over the past two days with no resolution. I have a collection launch coming up, and this delay is hurting my business. I need immediate help! Please escalate ASAP
@ShopifySupport I have an upcoming launch, and this delay is severely affecting my business. I need immediate assistance to update my payment method restart my website. Please escalate this matter to the billing team on priority and provide a concrete resolution at the earliest.@ShopifySupport
Dear Shopify Support Team,
I am facing a critical issue with my Shopify website, which has been frozen due to a payment problem. I have been trying to update my payment method, but there is no option to add a new card. Every time I attempt to pay via UPI, I receive an error.
@ShopifySupport On 5th march , I spoke with Khayla for 30 minutes, explaining that my previous card ending in 8479 is no longer active, and I need to update my payment method. However, I was unable to proceed. @ShopifySupport