Beautiful service by @passportsevamea after their system upgrade. On login it shows me a banner and forwards me to another place and asks login again. They also show a marquee with pride that they upgraded before scheduled time. Please test before moving to PROD. #passport
Scrum is a cancer.
I've been writing software for 25 years, and nothing renders a software team useless like Scrum does.
Some anecdotes:
1. They tried to convince me that Poker is a planning tool, not a game.
2. If you want to be more efficient, you must add process, not remove it. They had us attending the "ceremonies," a fancy name for a buttload of meetings: stand-ups, groomings, planning, retrospectives, and Scrum of Scrums. We spent more time talking than doing.
3. We prohibited laptops in meetings. We had to stand. We passed a ball around to keep everyone paying attention.
4. We spent more time estimating story points than writing software. Story points measure complexity, not time, but we had to decide how many story points fit in a sprint.
5. I had to use t-shirt sizes to estimate software.
6. We measured how much it cost to deliver one story point and then wrote contracts where clients paid for a package of "500 story points."
7. Management lost it when they found that 500 story points in one project weren't the same as 500 story points on another project. We had many meetings to fix this.
8. Imagine having a manager, a scrum master, a product owner, and a tech lead. You had to answer to all of them and none simultaneously.
9. We paid people who told us whether we were "burning down points" fast enough. Weren't story points about complexity instead of time? Never mind.
I believe in Agile, but this ain't agile.
We brought professional Scrum trainers. We paid people from our team to get certified. We tried Scrum this way and that other way. We spent years doing it.
The result was always the same: It didn't work.
Scrum is a cancer that will eat your development team. Scrum is not for developers; it's another tool for managers to feel they are in control.
But the best about Scrum are those who look you in the eye and tell you: "If it doesn't work for you, you are doing it wrong. Scrum is anything that works for your team."
Sure it is.
Pathetic service by @airasia. Stuck in airport since last 4 hours and they can't even say whether they'll be able to fly tonight. Got deboarded due to some snag in engine.
Horrible service by @MiIndiaSupport. Purchased a water purifier on 2nd October 2022. It stopped working within 5 days. They "fixed" it, but took 15 days. We asked for replacement and they are taking more than a month. #CustomerService#badcustomerservice
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@tvsmotorcompany Ah, the infamous instant reply. I already got one of these before, a month back. It got escalated too, they even placed an order, but it's been a month and yet it's on the way. Maybe they are sending it on the back of a mule.
@tvsmotorcompany has very good customer service. Such prompt and fast, it'll make pizza delivery guys look like fools. I ordered a replacement seat for my @TVSNTORQ and look at this. Look at that stiching!! Waah, what a beauty. You can't even deliver a seat since the last 2 month
A dog destroyed my @tvsmotorcompany@TVSNTORQ seat on 31st May 2022. I went the same day to Sita TVS, Balasore Odisha and ordered a new seat. It has been a month and yet they aren't able to get that part. The parts are never available.
#badservice#badcustomerservice#tvsmotors
@tvsmotorcompany I have bought a NTorq recently and within 3 months, it's self start motor got damaged, which doesn't get damaged in a lifetime. Above that, your service center in Balasore, Odisha doesn't even have the part available to replace it. Very poor quality and service.
Lazy, rainy Sunday afternoon spent with Chai, Samosas and good company, @sameerkjena. What else do you need?
#rainy#rain#chaisamosa#chai https://t.co/lgoFKuHlnI
The power inverter ditched us at the last moment and we are left without lights. Had these little birthday candles lying around, so Happy Birthday Yass I guess 🤷. #cycloneyass @ Balasore https://t.co/x9slCIikPZ