@currys your customer service is terrible u have been trying to return an item and have contacted you 3 times and still no pickup information and no refund!!!!
Yet another example of @British_Airways failing to be a decent airline. Flight cancelled no option to get on another direct flight. Customer service terrible. Have complained will take them 6 months to respond! I don’t know why I bother they don’t care about their customers
@British_Airways my colleague’s baggage went missing on Saturday at Heathrow and so far the call centre has been unhelpful and the bag has not been traced! All they do is say we are sending an email to get Heathrow to look into it! This really isn’t good enough!
@British_Airways can I suggest that your customer services person should not decide to speak slowly to me because she decided I didn’t understand! I understood completely but the whole oh you have to talk to American Airlines isn’t helpful when Aa say talk to you. Awful service
@AmericanAir my flight is delayed by 10 hours u just rang your customer services I need an upgrade and have been told that I booked with BA so no and then they hung up on me!!!! Terrible service
PM’s MAC review advises against change to Graduate Route:
“Our conclusion is clear. The Graduate Route has broadly achieved and continues to achieve the objectives set by this government. We therefore recommend that the route remains in place in its current form.” #commonsense
@instantprintuk terrible service, just been notified of a 24 hour delay which means my printing won't arrive before I travel tomorrow. A printer broke down which means you knew yesterday but didn't tell me and now it is too late to get it done anywhere else. Really disappointed
@united telling me I should have read the t &C about my ticket when I am trying to cancel one leg of a flight is ridiculous I have just read them and they are about as clear as mud! Also telling me I can't cancel the whole thing and rebook is utterly wrong!
Hey @British_Airways you might want to think about changing your communication about the Chicago flights, very confusing and I am going to guess that some of your passengers are going to turn up at terminal 3 in Heathrow.
@SW_Help there is an error on the delay repay again. This happened at the last strike too it is impossible to enter the arriving at time. The link doesn’t work and you can’t free type. I complained last time and got an email 3 weeks later telling me I had to enter a time!
Even though we had to postpone our Martin Luther King Day of Service on our main campus due to weather, our London Law students, faculty, and staff volunteered with Refuge Network International yesterday to prepare food and distribute it to the homeless of London.
@SW_Help explain why the 7.21 from Ewell West has been 5 carriages two days in a row! This is always a busy train and it was impossible to board today. Explain why I spend huge amounts of money for this and am not able to get on a train that is usually 10 carriages!!!!!!