Desider Sequeira

Hope.

[Desider Sequeira @desider1]

Very disappointing response from @Goibibo. After their vendor issue, I had to pay ₹3300 extra to a local driver and even shared GPay proof. Yet they say “full refund already initiated” and deny compensation. Is customer inconvenience and extra expense meaningless?

[Desider Sequeira @desider1]

@VijaySales @VijaySales @VSSupport_

[Desider Sequeira @desider1]

@VijaySales Delivery staff who delivered my Aquaguard purifier in Mumbai indirectly asked for “bakshish” after delivery, making the situation awkward and uncomfortable. Customers already pay for delivery. Is this now expected during online purchases?

[Desider Sequeira @desider1]

@VijaySales We cannot DM you as it asks us to pay to become verified to DM you

[Desider Sequeira @desider1]

@_bajaj_auto_ltd Purchased AMC & extended warranty for my Pulsar P150 through Pratham Bajaj Bhandup. Service centre is now shut, numbers dead, and I’m being told to personally chase them myself. Why is Bajaj not officially resolving this?

[Desider Sequeira @desider1]

@bajajlife_in @_bajaj_auto_ltd @_bajaj_auto_ltd

[Desider Sequeira @desider1]

@_bajaj_auto Purchased AMC & extended warranty for my Pulsar P150 through Pratham Bajaj Bhandup. Service centre is now shut, numbers dead, and I’m being told to personally chase them myself. Why is Bajaj not officially resolving this?

[Desider Sequeira @desider1]

@VijaySales @EurekaForbes Now I called eureka on call. They said they will send a person today for installation. Let’s see.

[Desider Sequeira @desider1]

Very disappointing experience with @EurekaForbes and @VijaySales. Purchased an expensive Aquaguard Blaze premium water purifier in Mumbai, but no one has come for installation for the last 3 days. Is this the level of service for premium customers?

[Desider Sequeira @desider1]

@Goibibo A repeated template response does not address the actual issue. Your confirmed cab cancellation 15 minutes before pickup directly caused financial loss, stress and risk of missing my train. A refund alone is not accountability or fair resolution.

[Desider Sequeira @desider1]

@GoibiboSupport @Goibibo A repeated template response does not address the actual issue. Your confirmed cab cancellation 15 minutes before pickup directly caused financial loss, stress and risk of missing my train. A refund alone is not accountability or fair resolution.

[Desider Sequeira @desider1]

@Goibibo Repeating that the issue is “resolved” does not change the fact that your last-minute cancellation forced me to spend ₹3300 extra to avoid missing my train. A refund of the cancelled booking is not compensation for the financial loss caused by your failure.

[Desider Sequeira @desider1]

@GoibiboSupport @Goibibo Repeating that the issue is “resolved” does not change the fact that your last-minute cancellation forced me to spend ₹3300 extra to avoid missing my train. A refund of the cancelled booking is not compensation for the financial loss caused by your failure.

[Desider Sequeira @desider1]

@Goibibo A refunded booking amount is not compensation for the additional ₹3300 I had to spend after your confirmed cab was cancelled just 15 mins before pickup. The issue is not “resolved” when the customer alone bears the financial loss caused by your failure.

[Desider Sequeira @desider1]

@GoibiboSupport @Goibibo A refunded booking amount is not compensation for the additional ₹3300 I had to spend after your confirmed cab was cancelled just 15 mins before pickup. The issue is not “resolved” when the customer alone bears the financial loss caused by your failure.

[Desider Sequeira @desider1]

@Goibibo Repeating template apologies while refusing compensation does not “resolve” the issue. Your cancellation directly caused financial loss, stress and risk of missing my train. Customers deserve accountability, not automated responses after operational failures.

[Desider Sequeira @desider1]

@GoibiboSupport @Goibibo Repeating template apologies while refusing compensation does not “resolve” the issue. Your cancellation directly caused financial loss, stress and risk of missing my train. Customers deserve accountability, not automated responses after operational failures.

[Desider Sequeira @desider1]

@Goibibo Saying “best possible resolution” after cancelling a confirmed cab 15 mins before pickup and forcing a customer to spend ₹3300 extra to avoid missing a train is unfair. A refund of the original booking alone is not adequate compensation for your failure.

[Desider Sequeira @desider1]

@GoibiboSupport @Goibibo Saying “best possible resolution” after cancelling a confirmed cab 15 mins before pickup and forcing a customer to spend ₹3300 extra to avoid missing a train is unfair. A refund of the original booking alone is not adequate compensation for your failure.

[Desider Sequeira @desider1]

@Goibibo A refund of the cancelled cab amount does NOT resolve the issue when your last-minute cancellation forced me to spend ₹3300 extra to avoid missing my train from Wathar. Customers should not suffer financially due to Goibibo’s operational failure.