Desiree G. Hicks

I am the marketing personnel for a small construction company based in Leduc, AB called MSL Projects. I enjoy travelling, hockey, and home improvement tips!

[Desiree G. Hicks @dessie0657]

#WestJet No luggage. Can’t make a claim online. Says one has been made. I have no reference number. Still on hold waiting to get through to a representative…Why is it this hard to find out where my luggage is or when I’m going to get it… all westjet people have been useless…

[Desiree G. Hicks @dessie0657]

@AirCanada tell me how masks are mandatory but you have an employee in the SEA-TAC airport running round without one on…? #pandemic #aircanada #COVID

[Desiree G. Hicks @dessie0657]

@WestJet Almost 4 hrs on hold for no on to pick up and me get hung up on… WTF

[Desiree G. Hicks @dessie0657]

Spent almost 4 hrs of hold for to get hung up on because no one answers the phone and the “mailbox is full”… what is this?! Now I have to waste more of my day….. #WestJet

[Desiree G. Hicks @dessie0657]

@TELUS @TELUSsupport Why does it take 3 phone calls, a new modem, too many emails, my cable to stop working and shitty Wi-Fi for over a month to get a technician out... DO BETTER! #telus #problems

[Chad Lennon @ChadLennon]

@SunwingVacay have you changed your mind yet Sunwing? My family is not getting on a plane Monday for Cuba. I will be a thorn in your side if you don’t at the very least give us a credit. I will also take you to small claims court if necessary and WIN.

[Clayton j @Claytondavid178]

#sunwing won't answer my calls or reply to my PM and emails. I've emailed our travel agent twice about our options and haven't gotten a response. Travel agent was fast to accept our money but is nowhere to be found during this crisis. #COVID19 #TravelBan #Canada @JustinTrudeau

[Samantha Sheppard @Francesscalyn]

Terri I have tried calling again and the message I got is experiencing technical difficulties call back later what is wrong with Sunwing

[Becky @iluvsmooches]

We cancelled our vacation with @SunwingVacay three hours before we were supposed to leave because we felt it was unsafe to travel internationally....and zero help from customer support. Enjoy the last $3000 you’ll ever see from this family, Sunwing.

[Nia Williams @NiaWill04163015]

My son's school group Cuba vacation was cancelled due to COVID...why is Sunwing not supporting the cancellation with refunds? Thank you for your feedback.

[thom @ThomObinwa]

#sunwing totally ridiculous. government says no non essential travel outside canada. sunwing phones no working. wont give credit. we meant to travel in less than 5 days. we are watching @SunwingVacay

[Cindy MacDonald 🇨🇦🫐 🌻 @cmacdonald_c]

@SunwingVacay Impossible to rebook if Sunwing doesn’t answer the phone

[Pitzer @pitz2399]

@sunwing take care of your travellers that booked in advance. Do not put people and children in danger. Do what is right. Shame on you!!

[Antonia Zerbisias @AntoniaZ]

If you are a business and your name is trending today, you are probably doing something very wrong. #sunwing #shoppersdrugmart #COVID19 #coronavirus #BadMarketing

[Guy Laporte @GuyLapo82704183]

My daughter as a school trip planned to Cuba, leaving this Sunday, there are cases of the COVID-19 virus in Cuba and now the Prime Minister announed " to cancel all non-essential international travel
Why is Sunwing not cancelling this trip??
Our kids lives could be jeopardized

[Kat @KWILL057]

@SunwingVacay https://t.co/9z2gKhiigK

I called in last week and was told I would be alerted of the first case in Cuba...NOPE, my friends going air canada were refunded totally and guess what Sunwing? Air Canada sent them an email and a phone call.

[Thoughtcrime @rosconaut]

@SunwingVacay Hey Sunwing, you need to do the right thing here, and allow unrestricted cancellations with full refunds. The Government of Canada has just advised against all non-essential international travel due to a global pandemic! Your brand will be forever damaged if you screw us here!

[Kat @KWILL057]

@SunwingVacay CLASS action lawsuit is that the answer SUNWING... friends who were flying to the same destination of Cuba as we are were notified and REFUNDED. What the f*ck are you doing when the Gov't has issued DO NO UNNECCESSARY TRAVEL

[Jo 🇨🇦🍁 @MaryJoMcMenamin]

@SunwingVacay Our Prime Minister says don’t leave the country, but sunwing won’t refund. Are there any grounds here for a class action lawsuit?

[Desiree G. Hicks @dessie0657]

@SunwingVacay. You want put a bunch of peoples lives in danger with the #COVID2019 pandemic happening. You are forcing my family to pick #DominicanRepublic & #COVID2019 or #money...
#governmentofcanada #Virus #CoronaAlert #coronavirus #CoronaVirusUpdates #WorldHealthOrganization