Do we have to be mean and point fingers and call names to get noticed, @elonmusk and @nikitabier? We are SO FRUSTRATED with X not having real people reviewing appeals to deal with mistaken suspensions. We are going to have to abandon @X as a platform since we can't rely on it.
🚨 Need help from the @X community...
A friend's account was suspended...
He has submitted multiple appeals, but every time he receives the exact same response (screenshot below)...
The email says:
"Log into your account and complete the on-screen instructions."
But here's the problem:
❌ No on-screen instructions appear on the X app...
❌ No on-screen instructions appear on the browser either...
Has anyone faced this issue and successfully recovered their account?
Any advice or solution would be greatly appreciated...🙏
@Support@nikitabier@elonmusk@XCorpIndia
#X #XSupport #Xcorp
#AccountSuspended #Help
The reply to our suspension appeal says our account is locked and tells us to follow the on-screen instructions. When we log in X says our account is suspended (not locked) and we have to appeal. We appeal and it gets denied. Response says account is locked. @nikitabier@Support
Many legitimate #X accounts have been suspended BY MISTAKE with all appeals denied by an automated system. Suspended users can't post or contact others and they can't even chat with support, so no one is listening. The voices of those affected are silenced. #SpeakUp#HelpUsNikita
Are only certain posts or accounts eligible to boost posts? I don't see a "Boost" button on any of my posts and my account is Premium. I see it on some of my posts on my other @Premium account but not this one. And in the "Premium" menu under the "Boost" area "My Posts" is empty.
@nikitabier We don't need a special favor or anything, just a real person from the right department to review our situation. Please and thank you, @nikitabier 🙏
Great job at removing bad accounts @nikitabier! But some valid accounts (like ours) need reconsideration.
We never posted, commented, liked, or even added a profile pic or bio, but our account (@PikeRumor) was mistakenly suspended & appeals are rejected by an automated system.
We are a local newspaper going fully digital (using X as our primary platform) and our X username is crucial for this (all of our branding & marketing feature it). However, the account we created (@PikeRumor) was mistakenly suspended. We created it last year when we first made the decision to go digital but haven't tried to use it until recently. When we finally logged in again for the first time in many months to upgrade the account to Premium, add our branding, and purchase some ads we found that the account was suspended. We are certain that we didn't break any rules because we literally never had a chance to use the account for anything: no posts, no comments, no likes, and no profile photo or bio. We didn't violate any terms of service but all of our appeals are being rejected by the automated system.
Our username is @PikeRumor
In the email replies we have received from for our appeals, they have each said "Our automated systems have determined that a violation of our Rules did take place, specifically:" then it's just blank with no reason given after the word "specifically"; it's just missing. No explanation of any violation has been provided to us. We just need a real human to review our account; it shouldn't take someone very long to realize we have never used the account at all and the suspension is clearly a mistake.
#support #x #help #grok @nikitabier@kyliem@elonmusk@Safety@Support
A novice was trying to fix a broken Lisp machine by turning the power off and on.
Knight, seeing what the student was doing, spoke sternly: "You cannot fix a machine by just power-cycling it with no understanding of what is going wrong."
Knight turned the machine off and on.
The machine worked.
Hey @nikitabier, we're a small-town newspaper going digital and plan to use X as our primary platform, but our account (with no posts, likes, comments, bio, or profile photo) was mistakenly suspended. Appeals are auto-rejected. A little help? Thank you! The account is @PikeRumor
I also created https://t.co/CUI09lTYrk to explain our situation clearly and concisely, @nikitabier. Thank you for any attention you give to our problem!