a.devan.ture

Information Security, Motorcycles, and Photography.

[a.devan.ture @devanjnair]

The generic message

[SMFG India Credit @SMFGIndia]

@devanjnair Hi, we never want you to feel this way. Please Direct Message (DM) us the Registered Mobile Number, Email ID, and Loan Account Number. We'll check this and reach out to you soon.

[a.devan.ture @devanjnair]

Just a generic reply to this while their customer care or branch officials keep stalling saying “central team” is not responding @SMFGIndia @SMFGGrihashakti #customercare #cheating #customers

[a.devan.ture @devanjnair]

Think hard before taking loans from @SMFGIndia - when you want to foreclose basis the loan letter,they will cite 15day period and keep delaying to get that much more interest. @RBI #smfg

[a.devan.ture @devanjnair]

@SMFGIndia Same old generic message, I have already sent mail. #smfg #worstcustomersupport

[a.devan.ture @devanjnair]

Think hard before taking loans from @SMFGIndia - when you want to foreclose basis the loan letter,they will cite 15day period and keep delaying to get that much more interest. @RBI #smfg

[a.devan.ture @devanjnair]

@_PVRCinemas @PicturesPVR very cheap of you to turn off air conditioning after interval in Dhurandhar on Fri-Sat night show in Bangalore Vega city mall. [peak cheapness] #cheappvrcinemas #pvrvegacitymall #bangalore

[a.devan.ture @devanjnair]

@HDFCERGOGIC Bot reply!

[a.devan.ture @devanjnair]

Sr.Citizen-insurance-premium:57622-for-10lakhs-coverage-per-year. Claim filed for 78285-on-24Mar26-with-@HDFCERGOGIC
https://t.co/XWP7sQeEIk visit done
2.Patient interview done
3.Docs-submitted-as-given-by-hospital-Now they want past injury details-injury happened now not in past

[a.devan.ture @devanjnair]

@HDFCERGOGIC RR-HS25-15548252

[a.devan.ture @devanjnair]

Same status as on 16/04, no update from @HDFCERGOGIC - what a pitiful treatment of premium payers - claim number RR-HS25-15548252

[a.devan.ture @devanjnair]

@Technicalchart1 - please also disclose the insurer, is it @HDFCLIFE @ICICILombard @TATAAIGIndia @LICIndiaForever etc.

[Technical Charts @Technicalchart1]

Ramesh Gupta died in 2019. Heart attack. 54 years old.
He had a ₹50 lakh term insurance policy. Premiums paid without a single default for 11 years.

His wife filed the death claim.
The insurance company said: "We need to investigate."
They investigated for 3 years. Kept asking for documents. She kept submitting. They kept asking for more.

She couldn't pay the home loan EMI. Sold the car. Borrowed from relatives.
In 2022, they finally rejected the claim. Said Ramesh had a pre-existing condition he "didn't disclose."
The condition: slightly high blood pressure. Noted in a routine checkup in 2015.
Never treated. Never medicated.

She went to IRDAI. Then consumer court.
The court said: A condition that was never treated and never affected his health cannot be used to reject a claim 11 years later.
₹50 lakh ordered paid. Plus 9% interest from 2019. Plus ₹1 lakh for mental harassment.

They made a widow wait 3 years. Then rejected her.
A court gave her everything back. With interest.

Save this post. If an insurance claim is rejected citing "non-disclosure" — fight it.
Courts have consistently ruled against insurers using minor, untreated conditions as grounds for rejection.

[a.devan.ture @devanjnair]

@akshat96jain @Zoomcar_India Indian startups miss the one thing that matter - the customer. Sorry for your situation but in India, you have no consumer protection. You accepted a white board car, the trouble began there itself.

[a.devan.ture @devanjnair]

@venkat_fin9 🫡 are you not afraid of FIR or arrest Sir?

[a.devan.ture @devanjnair]

@TRAI

@switchmyloan_in keeps sending me WhatsApp messages despite blocking them, they keep sending from different numbers. I think you should extend your jurisdiction to WhatsApp also.

#spam
#india
#switchmyloan

[EngiNerd. @mainbhiengineer]

So many layoffs happening, India should immediately make severance pay tax free. It is ethically, morally, financially wrong to tax someone who is at their worst possible stage of life after job loss.

If you can't support your taxpayers directly, atleast don't punish them.

[a.devan.ture @devanjnair]

@HDFCERGOGIC - the effort is done from the customer and it is very disappointing. I will be shifting all three of my policies to other insurers as and when they expire. I don’t want to interact with you and run around in circle, I know this is just an automated response from you.

[HDFC ERGO GIC @HDFCERGOGIC]

@devanjnair Hello, this is certainly not the experience we want our customers to have. Could you please share the details of the policy holder via DM? I will ensure it’s escalated to the right team for review and is addressed promptly. - Nishant
https://t.co/GijXE6Ed9e

[a.devan.ture @devanjnair]

@nitin_gadkari ji any thoughts or shall we continue to die and get injured on NHAI looted highways? Kuch to insaaniyat dikhao.

[Anuradha Tiwari @talk2anuradha]

Nitin Gadkari ji says "A new AI-driven toll system will capture photos of number plates & deduct toll amount directly from bank accounts".

So why can’t we use same technology to capture photos of potholes & deduct salaries of govt employees?

Accountability can't be one sided!

[a.devan.ture @devanjnair]

@Manik_M_Jolly @MORTHIndia This is the illusion of digital India, all portals are an eyewash-if you don’t go to the RTO office and grease palms, nothing will move. It is a curse that we are in this system. My dl address change is pending despite submitting passport as address proof in addition to aadhaar.

[a.devan.ture @devanjnair]

@Raavyasarda @makemytripcare What else is new, it is foolish of us to expect @makemytrip or any Indian company to respect the customer. They held back the refund issued by airlines instead of crediting it back to me, had to fight for days to get it back. Shameless Indian businesses. No honour.

[a.devan.ture @devanjnair]

Paying4 @HDFCERGOGIC is one thing & dealing with the claims is another-even after submitting payment screenshots as part of claim-the “investigation” agent asks a recovering senior citizen to get screenshots (which are in my phone & I am at work), what a pitiful time we live in.

[a.devan.ture @devanjnair]

Done, I have sent details in DM at 2:26 PM @India_KTM

[KTM India @India_KTM]

@devanjnair Thanks for writing in. This is not the experience we had intended for you. Kindly DM us your contact number, and vehicle registration number so we can forward your concern to the relevant team and provide a resolution.