Devdut Pal

Stay away from fake people.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago @nch1915 @consaff FYI.

[Devdut Pal @devdutp]

@EurekaForbes Hi, I have registered a complaint on 1st July about non functioning of Aquaguard Regal Water Purifier. I have not yet received any solution from you. Your team and technician are making false comments every day @jagograhakjago FYI. Complaint No. CM-010725-54437117.

[Devdut Pal @devdutp]

@firstcryindia @jagograhakjago Shop location where the store manager gives false commitment is here: Success square, Kothrud, Pune, Maharashtra, PIN 411038 @nch1915 @consaff FYI.

[Devdut Pal @devdutp]

@firstcryindia @jagograhakjago FirstCry local store manager told me that particular products cannot be exchanged due to company policy but if you get an email confirmation from FirstCry customer care that go ahead and get the product exchanged then I will happily do it.

[Devdut Pal @devdutp]

@firstcryindia No, you have not addressed and solved the actual problem. Also you are ignoring my issue with your local store. You are not believing customer’s problem. You are repeating the statement of local store manager which is false as I told you on call already @jagograhakjago FYI.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Waiting 5th day for the solution on my water purifier. Complaint No. CM-010725-54437117. You are every time replying over email to wait 24 hours again 🤣🤣🤣🤣

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago #EurekaForbes waiting 5th day for the solution on my water purifier. CM-010725-54437117

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Also I am waiting from last 4 days with no solution. What your team is doing? They all are just saying me to wait. A month should I wait? It is the product in warranty? Who is going to bear the loss? I want compensation.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Why will you close the complaint CM-010725-54437117? Are you mad? This is my original complaint number.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Who is going to bare the loss for the product in warranty? How you will compensate this?

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Arrey kuch dhang ka kaam karlo. Ticket hi close karo and issue rahene do waise hi pending. Har din follow up karna padh raha hai. Solution for bhi nahi. Aaj 4th day hai.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago I got the number of supervisor somehow from the Centre who is responsible for fixing my issue but he said that he is not in a position to talk so he told me do whatever you want to do. What does that mean? Pathetic people of the company involved to address this issue.

[Devdut Pal @devdutp]

@EurekaForbes @jagograhakjago Are you stupid @EurekaForbes ? No one is calling and providing status. My water purifier is not working. Today is 4th day.

[Devdut Pal @devdutp]

@jagograhakjago #FirstCry customer care team denied to support me on the matter I escalated to them. How can they say we don’t know who will help you on local store issue related to service and behaviour @firstcryindia I will not recommend your brand to anyone in our circle.

[Devdut Pal @devdutp]

But FirstCry customer care team is denying that and asking me to discuss the matter in store. They also told me that there is nothing can be done from our side also we don’t know who can address your concern with store. Just go to the store and check, that’s it.

[Devdut Pal @devdutp]

The store is located at Karve Road, Kothrud, Pune 411038.

[Devdut Pal @devdutp]

@bluestone_com your local store is not responding to my queries. I have asked them to check one product I have seen online and let me know the price of particular size but they have not come back from last 2 weeks also not responding over WhatsApp message.

[Devdut Pal @devdutp]

@letsblinkit Nothing you have asked to provide.

[Devdut Pal @devdutp]

@letsblinkit @zomato @deepigoyal @MoHFW_INDIA @India_NHRC @LabourMinistry can the responsible agency investigate this report please? https://t.co/8yDWd8a9oa