Akshay

[Akshay @dewdropperr]

@skh27 @unboxmatrix Disagree, Samsung has helped just a handful of people, for the majority of people they have refused to replace the display over a tiny dent. They're using the policy as a shield.

[Akshay @dewdropperr]

@SamsungIndia @tarunvats33 @unboxmatrix @SamMobiles @UniverseIce @Samsung Received a call from Scamsung (@SamsungIndia,) just as expected, same answer: No free screen replacement because of the dent. No logic, no accountability, just copy-paste responses. And for the refurbished issue they'll check and let me know.

[Akshay @dewdropperr]

My S23 Ultra (bought Mar 2023) has a vertical green line. @SamsungMobile refused free screen replacement over a tiny dent, pathetic excuse. What’s worse? They’re already aware of widespread green line issues across their displays.

[Akshay @dewdropperr]

One issue isn’t resolved yet, and now I’m hit with another. What a pathetic company @SamsungIndia is. Arrogant, careless, and inside out.
@tarunvats33 @unboxmatrix @SamMobiles @UniverseIce @Samsung

[Akshay @dewdropperr]

@samsung_HQ I've already tweeted earlier and received the same reply. At that time I shared my contact details as requested, got a call from Samsung, and visited the service centre as advised. The rest is detailed in the thread. There's no option to message you contact details.

[Akshay @dewdropperr]

I’m done wasting money on a brand that treats customers like garbage. If you're reading this, think twice before giving @SamsungMobile a single rupee.

[Akshay @dewdropperr]

All tech reviewers should raise this issue and make @SamsungMobile realise their mistakes. It’s high time influencers stop sugarcoating and start holding brands accountable, especially when thousands of users are affected. @tarunvats33 @UniverseIce @unboxmatrix

[Akshay @dewdropperr]

@Devendr05429343 @SamsungIndia @tarunvats33 @theonecid @Samsung @SamsungMobile Samsung asked for contact details on Tuesday, however they haven't came back to me yet.

[Akshay @dewdropperr]

Paid a premium for the #GalaxyS23Ultra, now stuck with a green line on the display. @SamsungIndia, your service centre wants me to pay for screen replacement. This is so frustrating. How is this fair for a flagship device? #Samsung #GreenLineIssue
@tarunvats33 @theonecid @Samsung

[Akshay @dewdropperr]

@SamsungIndia @tarunvats33 @theonecid @Samsung @SamsungMobile Contact details sent