David Hadobas

Passionate about helping CCNG members in Contact Center, Customer Care and Customer Experience Management. @CCNGNetwork

[David Hadobas @dhadobas]

@LonHendrickson Taking with @MichaelTamer1 about the value of having a professional network for support back in 2022…and it rings louder now as we head into 2026! #Networking #CommunitySupport #ProfessionalDevelopment #CustomerService #CustomerExperience

[CCNG Member Network @CCNGNetwork]

I really enjoyed this conversation with Michael around the value of networking for a person’s career and how building a peer network is essential to growth and success. https://t.co/AKKfFPsMJY

[David Hadobas @dhadobas]

Thanks Lon....yes it was fun to talk with Michael about building your career / professional network and the value it delivers over time.

[Lon Hendrickson @LonHendrickson]

Love this perspective from David! https://t.co/I9iBw2cYQX

[David Hadobas @dhadobas]

Thank you again Lon for sharing these very timely valuable tips for improving and leveraging your professional peer network!

[Lon Hendrickson @LonHendrickson]

Thanks for following me as I've been sharing 24 Tips For How To Increase The Power of Your Professional Network. Here's a link to get a copy of the full white paper you can save and share and immediate access to all 24 Tips online.…https://t.co/glitBVvqyH https://t.co/PmeY2gBhmZ

[David Hadobas @dhadobas]

@LonHendrickson Thank you again Lon for sharing these very timely valuable tips for improving and leveraging your professional peer network!

[David Hadobas @dhadobas]

@CCNGNetwork @cognigy @CCTSolutions We have certainly discussed Omnichannel challenges over the past years...but given the recent changes in our work environments and processes, things have changed for both the #customersupport provider and the Customer! Join our conversation and hear about the new approaches!

[CCNG Member Network @CCNGNetwork]

What #communication #channels are our #customers expecting in 2022 and how will we deliver an above par #omnichannel experience?

Join @dhadobas of CCNG along with @cognigy and @CCTSolutions to take a deep dive into the popular multi-channel experience. https://t.co/0KawyzbZXg

[David Hadobas @dhadobas]

Going to be an educational conversation with these two #CX thought leaders! Lookng forward to it this Thursday...

[CCNG Member Network @CCNGNetwork]

New on the #Blog – Cloud Based Solutions, the Contact Center and Future of AI https://t.co/nXyXG1epwl @dhadobas

#software #contactcenter #AI #cloud #CloudComputing #futureofwork #videoblog #callcenter #solutions

[David Hadobas @dhadobas]

@CCNGNetwork @cognigy @CCTSolutions Our members have been discussing how best to leverage this tech for months…please come join the conversation with our thought leaders to learn more and hear new #customerservice perspectives!

[CCNG Member Network @CCNGNetwork]

Our business requires us to be an expert in not just running a #contactcenter but also #recruitment, #logistics, #EmployeeEngagement , #budgets and the evolving #technology #Marketplace . Where do you start? Find out --> https://t.co/eZqVizvQQP @dhadobas

[CCNG Member Network @CCNGNetwork]

Supervisor #Support is the Key to #ContactCenter #Success – A Simple #Strategy to Align #Frontline and Senior Leaders
https://t.co/sItVeTGt7i

[CCNG Member Network @CCNGNetwork]

What makes an #enterprise stronger? It's People. Read + Watch more from Dave Hoekstra @Calabrio on why your #contactcenter should be at the core of your enterprise #business @dhadobas #blog
https://t.co/cPQgCIxUWD

[David Hadobas @dhadobas]

We will be talking with @josephmichelli this Friday about his book and sharing our interview with @CCNGNetwork members, followers and peers!

[Bill Quiseng @billquiseng]

I second that vote on Stronger through Adversity by @josephmichelli. There's no other #CX book that is so appropriate right now. Full of actionable #business #management #leadership strategies that have already been tested to not only survive this pandemic but succeed. #CXQOTD

[David Hadobas @dhadobas]

Thanks @darriusmjones for taking time to talk about issues with #hybridworking in the #cctr with CCNG members during this insightful Town Hall event. We appreciate all that @PolyCompany brings to CCNG programs, content and events! https://t.co/2f6PiCVDlt

[David Hadobas @dhadobas]

Today is another Town Hall Wednesday with our
@CCNGNetwork members! Excited to hear perspectives on Hybrid Working in the #contactcenter with our member discussion leader Darrius Jones of @PolyCompany!
https://t.co/TYbCfIm7iE

[Cust Contact Central @Cust_Contact]

Training contact center workers in today's virtual world is a challenge. Find out how you compare to your peers. Click here to take this brief benchmark survey and we’ll send you a free copy of the results! https://t.co/V9ZcEPczuQ

#trainingonline #remoteworking

[David Hadobas @dhadobas]

https://t.co/3U2wiSXps7

[David Hadobas @dhadobas]

Employee engagement....lots of changes for contact center leaders "engaging" w/ #remoteworking teams. Join our Member Talk today & hear from Charity Grzelecki of Selective Insurance customer support operations as she shares insights / best practices for their #EmployeeEngagement

[Aria Solutions @AriaSolutions]

Join us and @CCNGNetwork on August 20 at 1pm CDT for an interactive webinar discussion on tactics that improve agent enablement and lead to better customer experiences. https://t.co/fNiq95NoUu #CX #contactcenter