Aria Solutions

Contact center solution provider -specializing in integrating #silos, #analytics, #agentefficiency, and #Genesys #AmazonConnect, #salesforce services.

[Aria Solutions @AriaSolutions]

Exciting news at @AriaSolutions today - we've been acquired by @avtex, a customer experience (CX) consulting and technology company based out of Minneapolis, MN. Read more here: https://t.co/lKvxnhbKvi

[Aria Solutions @AriaSolutions]

Why building in-house WFM integration is a bigger hassle than it's worth. Read @Gary_A_Smith's blog: 5 reasons why you shouldn't build your own WFM feed https://t.co/XvOAjk5AGA #WFM #WEM #WFO #workforcemanagement #contactcenter

[David Hadobas @dhadobas]

Looking forward to talking with SVP Ops Ron Owens @AriaSolutions next week on the CCNG webinar channel https://t.co/EzxDGw9AnM about how Agent Experience impacts Customer Experience!

[Aria Solutions @AriaSolutions]

Join us and @CCNGNetwork on August 20 at 1pm CDT for an interactive webinar discussion on tactics that improve agent enablement and lead to better customer experiences. https://t.co/fNiq95NoUu #CX #contactcenter

[Genesys @Genesys]

The sky’s the limit. ☁️

Choose any cloud with the industry’s first true multicloud architecture for contact centers.

Read the news 👉 https://t.co/ktu7Fedoxl

[Robert Church @RobertJChurch]

@siliconbarry @AriaSolutions is excited to be a key partner with @Genesys to deliver these solutions to our customers.

[Anne Parsons @ParsonsMethod]

New blog post, by yours truly! Read what solution designers are asking about when looking to re-engineer a process in #Salesforce, and find answers on what to think about, and how to approach it. #Trailblazers #TrailblazerCommunity #AwesomeAdmins https://t.co/bZd9drJ5SN

[Aria Solutions @AriaSolutions]

Still time to sign up! Register now to save your seat: https://t.co/Cvlc9QZXVT

[Anne Parsons @ParsonsMethod]

#AwesomeAdmins, light up your #Salesforce org with different ways to truly reap the benefits of using Lightning Experience! Sign up for @_AleksM 's webinar happening on May 21 to learn how from a #LightningChampion!

[Aria Solutions @AriaSolutions]

Great free virtual event from @Genesys, providing some excellent insights and giving you a look into what to expect from Xperience 2020 in November. Hope to see you there!

[Genesys @Genesys]

Learn 🆕 strategies for overcoming uncertain times with the power of the cloud and AI at Virtual Xperience. Join us.⚡

✖️ https://t.co/mIaIlElO2K

🗓 May 20—21
📍 Wherever you are
#Xpr20

[Aria Solutions @AriaSolutions]

Interested in learning more about Lightning Experience Customization and Optimization? Join SF MVP @_AleksM on May 21 for a live webinar https://t.co/gWbHdOsMH4. #Salesforce #trailblazercommunity

[Anne Parsons @ParsonsMethod]

So many layers to designing a process well! In Part 3 of this webinar series, learn a simple method of mapping permissions so that you know what to build to control what users will get to do and see in #Salesforce. Sign up & see you there! #AwesomeAdmins https://t.co/nHm2otgu23

[Aria Solutions @AriaSolutions]

Spots filled up quickly for The Design a Process Like a Pro virtual workshop but Aria has added more seats and re-opened registration for Part 2 and 3! Register now to save your spot and receive the recording for Part 1. https://t.co/G86OPdSMM9 #TrailblazerCommunity #Salesforce

[AppFoundry @AppFoundry]

Our technology partner, @AriaSolutions, with its WFM Adapter for Genesys #Cloud provides a seamless integration with insight across all channels on @TechStyle Fashion Group innovation. Read more from @Genesys blog post.
https://t.co/HbQQQrJOYW

[Aria Solutions @AriaSolutions]

New webinar series for #AwesomeAdmins, #Salesforce Consultants, BAs, Solution Designers and Data Analysts! Join #DF19 speaker @ParsonsMethod to learn how to translate business requirements into the perfectly designed solution. https://t.co/G86OPdSMM9 #TrailblazerCommunity

[Aria Solutions @AriaSolutions]

Congrats to our Trailblazers Anne Parsons and Anshul Joshi on presenting this year at #TND20!

[Anne Parsons @ParsonsMethod]

What a delightful surprise to have been selected to present this year @TNDConf along with my colleague, @Anshuljoshi1408 ! #Salesforce Trailblazers and #AwesomeAdmins alike, register for #TND20 and we'll see you there!

[CCNG Member Network @CCNGNetwork]

Aiming to reduce your contact center’s attrition rates this 2020? Join @AriaSolutions VP of Marketing Noel Roberts. See you on our webinar: https://t.co/k1E84xWnxI
#cx #customerservice #webinar #cttr #customerexperience

[Aria Solutions @AriaSolutions]

Excited to be a gold sponsor this year at #TND20! Stay tuned for more updates from our team.

[Aria Solutions @AriaSolutions]

Was great to be a part of this event this year!

[AppFoundry @AppFoundry]

THANK YOU to all 16 AppFoundry partners for sponsoring @Genesys Kickoff! #GKO

@avtex @CallJourney @eMitedotcom @onecustomerview @idealsystems #PureInsights @shelf_io @softphone @AdvaTel1 @AriaSolutions @Brightmetrics @MindTouch @AudioCodes @_Blackchair @GetCyara @occam_networks

[Aria Solutions @AriaSolutions]

Enjoying some sun in Florida at #GenesysKO - Proud to be a @Genesys partner for over 20 years!

[Aria Solutions @AriaSolutions]

Looks like @RobertJChurch made a new friend at #GenesysKO