4/n At this point, Axis Bank is less a financial institution and more an advanced simulation of bureaucratic absurdity — where systems communicate flawlessly with customers, but not with each other.
Truly world-class digital banking. Just not in this world.
@AxisBank Every time I convince myself that service standards cannot possibly sink any lower, Axis Bank rises magnificently to the challenge.
Issued cheques from my own account, against my own funds.
Received Positive Pay alerts — complied immediately.
3/n Apparently, the CTS team concluded that I had failed to notify some ultra-classified authority within Axis Bank that I intended to use my own money from my own account. A grave procedural lapse, no doubt. Lesson delivered successfully.
@AxisBank - Something seriously wrong with your support chat. It never works. A simple address change as per Aadhar update is driving us crazy. Neither it is working on netbanking nor at branch level. So frustrating.
@AxisBank - Branch staff support - Excellent. Digital Channels - Pathetic. Hard to search for help on internet banking. Trying to do a fund transfer since yesterday and can't do, even after increasing the limits. Online chat agents, not working. Call centres - hard to get in.
@AxisBank@AxisBankSupport - What is the kind of digital banking is this? I only use corporate mobile app and it says user disabled, because no password was changed on internet banking platform. No notification, no alerts - just disabled. And to enable it, visit branch. WTH.
@IndiGo6E
The flight was cancelled on Friday night and I am still waiting for a confirmation on your side on cancellation fees applied - that too on cancelling flight from your side. Apart from cancellation fees, I have already lost money on my hotel and cab bookings.
@IndiGo6E - Under my single PNR, you have cancelled one flight, because of that we had to cancel whole vacation. And you have deducted 4278/- as cancellation fee. Do arrange for refund of the cancellation fees ASAP.
@PhonePe even though using your app, when I try to contact support, it says the number is not registered and I can not ask for any support. Also, I can not register ticket on the website too. I just gets hang on sent button.
@RailMinIndia@IndianRailMedia@AshwiniVaishnaw@ndtv Can't find a better way to make money? Train was partially cancelled, booked for TDR and was rejected saying passenger travelled. Ticket was booked for Female, 48 and passenger travelled shown as Male, 68.