@anasourabh Empathy for you, I had to flood my timeline and spend a day chasing them @BlueDartCares should make it #BlurDartDoesNotCare Hope it gets delivered. Seems like this is a common practice by their delivery team to just mark that the premise was locked or address is incorrect.
@BlueDartCares@BlueDart_ And writing on this email just meant that I was sent some corporate replies but no real solutions were provided and I had to trace my courier and get it delivered on my own. That is how it felt. Nobody called me btw even once & the emails I got were just words without action.
@BlueDartCares AWB 31243100512 consists of some important documents. It is out for delivery since today afternoon &now it shows on the tracking that the address is incomplete which is not true. I got a call from your delivery guy where he disconnected the call within seconds.1/2
@BlueDartCares@BlueDart_ That was unavoidable or out of your hands. It was something very much manageable but it ended in me spending half of my day tracing my courier& requesting to deliver it to me.Anyways I would still thank you for delivering. 24 hours late for no reason but you did!! #SilverLining
@BlueDartCares@BlueDart_ For delivery it took them 24 hours to deliver it in a small city because they were just negligent. It had important documents and even after explaining the urgency I had to wait for 24 hours which was avoidable. This is not how you should be treating customers. This wasn't 2/3
@myntra This is the same cycle like last time. Again different members of your staff will message me and every time I get a message from different person. Also they never talk with you on customer care calls. This will again be the same after one week of extension from your team. #Tired
@myntra I have put up an exchange request because of size issue with the footwear, which was cancelled by you guys due to" internal issues". When I requested you to look into the matter you marked my query as resolved and now I am stuck with a product I don't want. Pathetic!
@myntra it is not the amount of the refund, I have spent a lot of time on you guys now and it has been pathetic. Maybe this is because too many customers allow you to be lax and that is why maybe you take "consumer services" for granted. #MyntraHasNoEthics
@myntra also you guys keep extending deadlines & then close queries on your own! Without even consulting the customer about it! All of this to achieve some "stupid complaint redressal period" statistics? I have had enough of the fake promises.I am going to consumer court now.