@MHI_Group@MHI_Group We are extremely disappointed that the SAME fault has appeared again in our 2-ton AC despite repeated repairs, coil replacement, and multiple assurances from your team. This clearly points towards a defective product, not an isolated issue.
After this experience, our trust in the brand has been seriously shaken. Such repeated failures and lack of permanent resolution from a company known for Japanese quality is deeply concerning and puts your reputation at risk.
If this is how customer complaints are handled, it raises serious questions about product reliability and after-sales support. We request immediate and decisive action, including full replacement of the faulty unit, to prevent further damage to customer confidence.
#CustomerService #QualityMatters #DefectiveProduct #CustomerExperience
@abhirajbhal
Despite 4 direct reminders to @AbhirajUrbanCo & Urban Company, no action or response to a life-threatening electrical hazard caused by their technician. Complete negligence, no accountability. Ready to go public. #CustomerSafety#UrbanCompanyFail
regional offices. The esteemed reputation of Japan for exceptional quality and customer care is at risk. Immediate and decisive intervention is imperative to address this critical situation. #CustomerService#QualityMatters kind attention
@MHI_Group (1/3) Our 2-ton air conditioning unit has encountered persistent issues, ranging from a manufacturing defect in the cooling coil to a short circuit, despite being provided a replacement unit and a one-year coverage commitment.
Regrettably, the cooling coil has malfunctioned again,leaving us without support for a distressing 10 days amidst sweltering temperatures. Despite our outreach through official channels and assurances, there has been a notable lack of action from both the Vice President and
@MHI_Group we've been left without support for 10 days amidst extreme heat.Despite official emails and assurances, there's been no action from VP or regional offices. Japan's reputation for quality and customer care is at stake. Urgent intervention needed! #CustomerService
@MHI_Group (1/3)SOS to @MHI_Group's leadership: Our 2-ton AC has faced multiple issues-from a manufacturing defect in the cooling coil to a short circuit, despite receiving a replacement and a 1-year coverage promise. Now, with the cooling coil malfunctioning again.
@anandmahindra Dear Anandji, we've sent a letter regarding urgent customer service issues impacting our partnership & mission. Your leadership can help us continue to serve millions. Please check your inbox for details. #AnnamritaFoundation#MakeInIndia ๐ฎ๐ณ"
(2/2)
@anandmahindra "Dear Anandji, Annamrita Foundation appreciates Mahindra's support in delivering 10M+ meals under PM-Poshan. We face service challenges post-Mr. Pawan's exit & seek your urgent intervention to maintain our fruitful partnership & continue aiding India's progress. (1/2)
@anandmahindra#makeinindia
"Dear Anandji, we've sent a letter regarding urgent customer service issues impacting our partnership & mission. Your leadership can help us continue to serve millions. Please check your inbox for details. #AnnamritaFoundation#MakeInIndia ๐ฎ๐ณ"
@anandmahindra 1/2 Dear Anandji, Annamrita Foundation appreciates Mahindra's support in delivering 10M+ meals under PM-Poshan.We face service challenges post-Mr.Pawan's exit & seek ur urgent intervention to maintain our fruitful partnership & continue aiding India's progress.๐
@letsblinkit we've noticed that your services have suddenly been discontinued in our https://t.co/nclY4iw3Dl loyal customers,we're really disappointed & are left wondering why. We've been giving consistent business to #Blinkit & would hate to switch platforms but may have to(1/2)
@juniorbachchan Your performance in Ghoomer is truly exceptional. You made us forget even the greats like Al Pacino in 'Any Given Sunday'and Denzel Washington in 'Remember the Titans'.Your talent knows no bounds,and it's about time the world recognizes it! Ghoomar #UnderratedGem"