Diana Lama

User experience designer & researcher. Indie music geek. Aspiring culture vulture. Anglophile. Fashion victim.

[Elizabeth Laraki @elizlaraki]

In 2006, I was 1 of 4 designers on Google Search.

For 20 years, every search engine has copied Google.

Now ChatGPT, Bard + Claude look like Google's offspring - "better” search engines.

But last week signaled we're on the brink of a design revolution.

ChatGPT unveiled incredible new features.

These could give us the opportunity to completely shift how we interface with AI.

Here's the full story:

–––

When I was a designer on Google Search, all major search engines looked the same – Google, Yahoo, MSN Bing.

Google was the market leader with a heavily optimized UI that supported billions of dollars in ad revenue.

Naturally, it became THE way to show search results.

Its success made it illogical for Google to consider big UI changes.

And any changes they did make were just mirrored by everyone else.

So 20 years later, we’ve only seen incremental changes to search engine UIs.

–––

Today, we have consumer-ready LLMs (Large Language Models) freshly in our hands.

As consumer products, these are in their infancy.

We’re very early in understanding their capabilities and defining how people interact with them.

These are uncharted waters.

And yet ChatGPT, Bard, Claude etc. all chose a text-based input box — just like Google’s search box — as the core interface.

Why?

The input box is simple, versatile, and familiar.

- It’s simple to understand �� you type your questions into the box.

- It’s versatile → the box can handle all sorts of questions/queries.

- The paradigm is super familiar → people immediately know how to use it.

Because of this, LLMs have essentially become “a better Google.”

–––

But last week’s ChatGPT announcements thrust open the doors to new possibilities.

ChatGPT is now multi-modal — it can see, hear, and speak.

These are the recent announcements from @OpenAI :

Voice: https://t.co/hAeXxBTH9l

Photos: https://t.co/X3QbLnwT1V

The example of ChatGPT explaining how to lower a bike seat was incredible.

But, it could be so much better!

The video showed you'll have to post multiple new photos to keep adding new information and to progress the conversation.

It was still a linear conversation centered around the text box.

But what if we rethought the interface to center around the image?

What if ChatGPT supported both images AND voice simultaneously?

Could we end up with a more immersive experience?

–––

How else could interacting with LLMs mimic IRL conversations?

Could we (or the AI) pinch to zoom or rotate the image?

Could we interact in real time with video?

What new possibilities open up with context being preserved over time?

–––

There is so much energy and excitement around what AI can do.

But we are limiting the potential by assuming the conversation box is the best interface.

Right now, designers have the chance to create truly novel interactions and bust through the 20+ year old search UI paradigm.

The ideas above are just to illustrate some potential options.

But they are also intended to spark a flame.

Now is the opportunity to be creative and explore divergent UIs.

What are the craziest, coolest, most creative UI ideas we can unleash?

LFG 🚀

[Nick Stamas @nickstamas]

Design isn't self-expression and it's not about what makes you feel good.

It's about being obsessively curious about the people you're serving and doing the hard work to make things better for them.

[Tanmay Singh Chauhan @TanmayS_Chauhan]

In 1977, World's Highest-paid Copywriter Joe Sugarman hosted seminars

Each participant paid 4000$

For 23 years he taught the same 13 Psychological triggers to boost Sales

Here's a breakdown of each one:

[Colby Kultgen @thecolbykultgen]

7 rare habits that will separate you from 98% of people:

[Boluwatife (Tife) Olayinka @tife_olayinka]

I’ve always been telling UX design enthusiasts that learning Ux design shouldn’t start with figma or Adobe XD..

Glad to finally found a confirmation from @DougCollinsUX book.

“Wondering where to start? Start at the beginning - with User Experience Research.”

[Diana Lama @diamagreen]

@diana_aceves_ Esto es constante y omnipresente. Y luego que si las profundas desigualdades que se mantienen y perpetúan a día de hoy son fruto de la elección individual de chicos y chicas. Claro.

[Alena Nikolaeva 🦋 @alenanik11]

Designing for users with anxiety 🚹

https://t.co/FxHv9XDnAh

[Europa Press @europapress]

Un anciano impulsa una recogida de firmas para reclamar a bancos "un trato más humano" con los mayores al sentirse "indefensos" porque casi todas las gestiones son telemáticas:"Quiero seguir siendo independiente de ahí que el eslogan de la campaña sea 'Soy mayor pero no idiota'"

[Diana Lama @diamagreen]

@martacava Bravo.

[Michael Girdley @girdley]

Becoming a student of human nature is the highest ROI business activity you can do in business and life.

All starts with asking "why?" someone did something you don't understand.

[James Royal-Lawson @beantin]

That thing when a key stakeholder demands a feature...
https://t.co/6sJJYRgCNx

[Diana Lama @diamagreen]

@cklavery There is a light that never goes out ��. Your talk was really mind blowing (content and format), thanks very much.

[Ana Raya @AnaRayaCollado]

🚢 Ojo al aumento del coste de transportar mercancías por barco tras la pandemia. En 2019, enviar un contenedor de Shanghái a NY costaba 2.500$; ahora, unos 15.000$. Se vienen cositas estas Navidades…

[Itineratur @itineratur]

1/ El Signal es una "barra" de apartamentos playeros que ha sido abandonada para que se la coma el mar.

En el #megahilo de hoy.

PRIMERA LÍNEA DE PLAYA

👇👇👇

[Superbritánico @Superbritanico]

Tal día como hoy, en 1995, se emitía en Reino Unido el primer episodio de la que es para m�� la mejor adaptación televisiva de la novela Orgullo y prejuicio.

Imaginaos la suerte de ver esta maravilla por primera vez.

Abro hilo.

[Superbritánico @Superbritanico]

It's Roald Dahl Day! 📚

Para celebrarlo me gustaría recordaros cómo los nombres de los personajes que este genio de la literatura infantil puso a los personajes de Matilda explican los rasgos personales o físicos de estos con tan solo leerlos.

Abro hilo.

[Rebecan't @rebecasrz]

Por favor dejad de venir a decirme que hace más de 20 años de los 80 y aprended un poco de historia antes de corregirme:
Los 80 fueron hace 20 años
Los 90 fueron hace 10 años
Los 2000 fueron hace 10 años también
Los 2010 fueron el año pasado
2019 fue hace 50 años
2020 fue ayer

[Natàlia Tomàs @maitasun]

Tant de bo les reunions telemàtiques també a 1.5x i 2x.