๐จ๐จ๐จ๐จ #BREAKING: New Fox News poll of #VAgov shows Republican @GlennYoungkin with an EIGHT-POINT LEAD over Democrat @TerryMcAuliffe.
Most notably, Youngkin's lead is *above* the margin of error.
Great point from @DeeRansom3 at Televerde: With 93% of consumers starting the purchase process online, they own the buyer's journey and our job as content marketers is to serve it in a more cohesive, connected way. We need to inspire the "yes!" #CMWorld
LOVE THIS QUOTE: The key to making the leap from expert to visionary is to ask a question that @Google canโt answer, says @DrewDavisHere. #CMWorld https://t.co/bHc9LW67bW
It is so important to understand if the types of content you are using at each stage of the buyer's journey is performing effectively. Thanks @GarrettRuiz18 for this great way to track the ROI of your content #CMWorld
Reminded during #AdweekSummerSeries that you can't separate content from commerce. Your brand should tell a story about how your product/service solves a problem for customers but in the appropriate way throughout the entire journey (product page vs. checkout page).
Great thought from @PamDidner during #ContentTECH - Given how buying behavior has changed during the pandemic, map the relevant technology to the changes taking place so you integrate content technology to the new consumer journey.
It's really important to take care of your employees so they take care of your customers. Correlating employee engagement scores with customer satisfaction scores ensures both groups win. @MaritzCX#ExperienceForum2019
Evolved owned media is now a legitimate business strategy allowing you to subscribe audiences, win customers and grow advocates, not just a marketing tactic @cathymcknight#ContentTECH
Amazed by Northwell Health's incredible content marketing and @gczark's advice to focus on impact rather than impressions. Deeper engagement through relevant content can drive quantity (more content consumed), and ultimately enable you to achieve business goals #CMWorld webinar.
Thank you @MartaStiglin: "Don't underestimate or marginalize in-house agencies" and "embrace them as an 'us' rather than a 'them'" @oraclenetsuite@adage@forrester webinar on Agency Agility in the Era of In-Housing
Great insight from Alvin Lu @HashiCorp during @CMO_Council thought leadership webinar: Digital transformation is really about people, processes and workflow, not the tech itself. Identify your business challenges first, then map them to the technology that solves them best.
Great insight from @ScottAVaughn about brand and content no longer being something we push out to the world. Rather it should be the sum total of the experience, if this experience drives revenue, and how content supports the experience #CMWorld@CMIContent
Demand generation is no longer about net new customers. It's how close you can move the needle to revenue by focusing on expansion, upselling and delighting current customers in the subscription economy @msweezey#CMWorld
Great advice from @crestodina during #CMWorld Demand Gen Summit: Include influencers in your content creation process, such as interviewing them for primary research, and they can aid in the content distribution process.
Always try to leverage your sales team to determine what content to create and how to re-purpose it. Find out what their customers are asking them, what content is resonating with their customers and what prevents customers from purchasing. #CMWorld@scribblelive
To generate high quality, relevant content it is critical to use ongoing research to truly understand the customer pain point and develop insights to best position how your solution solves the challenge with a differentiated perspective on the issue. #CMWorld@scribblelive