Rebecca Dibb-Simkin

Global Marketing & Product Officer,
Octopus Energy.

[Rebecca Dibb-Simkin @dibb_simkin]

Read my full thoughts about this on linkedin:
https://t.co/XLziBMrdnB

[Rebecca Dibb-Simkin @dibb_simkin]

I worked at British Gas. I'm now Octopus' CMO (from early days). BG want us banned from taking new customers, yet we meet Ofgem financial rules, saved taxpayers £bns rescuing Bulb & built huge value.

Grateful for our customers. BG should look after theirs, not throw rocks at us

[Rebecca Dibb-Simkin @dibb_simkin]

@jatroa @OctopusEnergy @g__j Hey @jatroa, we do use some ai to make our energy specialist’s lives easier, but a human is always the last touch point. If someone’s dropped the ball, pls do email me at [email protected] and I’ll get someone to reply tomorrow

[Rebecca Dibb-Simkin @dibb_simkin]

I had a baby just before lockdown. Shops near me out of nappies. @g__j tramped London (whilst on the phone running his business) to find & post some. @OctopusEnergy has revolutionised energy & cares about people - my boss leads from the v front. Huge congrats on your CBE boss 😍

[Rebecca Dibb-Simkin @dibb_simkin]

@NikOgryzko @g__j @WhichUK Deffo lots of women @NikOgryzko, (1/3 of our global SLT plus two of our group CEOs are women), but sometimes we like to let the boys have a go fixing stuff too.

[Rebecca Dibb-Simkin @dibb_simkin]

@MrChrisWands Fab! We’re always keen to hear from more Fans (sorry). They can register interest in a Fan here https://t.co/JzIu5JUlHb We’ve 20k communities registered so far but I know the islands are power generators - I’m @ [email protected] if there was more detail you wanted to share.

[Rebecca Dibb-Simkin @dibb_simkin]

@Zaphod360 Ah sorry Andy, I’m not here so much any more <side eyes Elon> and forgot. I will see if I can find you in the system and check all is going ok. I’m also on [email protected]

[Rebecca Dibb-Simkin @dibb_simkin]

@codeinthehole I read that as ripgreg and wondered what he’d done.

[Rugby Foodbank @RugbyFoodbank]

"To the food bank. You have helped our lives a lot but now it's time to help you...here's 40p. It's all I could do."

[Rebecca Dibb-Simkin @dibb_simkin]

@sarah_go_green @CliveFlint @g__j @OctopusEnergy I was in Slough with Greg today or I would have invited you in to meet us :)

[Rebecca Dibb-Simkin @dibb_simkin]

@sarah_go_green @CliveFlint @g__j @OctopusEnergy thanks @sarah_go_green thank you for the flag - actually this one looks to be something specific with Nigel's account, we've already had a chat with him and will sort 🙂

[Rebecca Dibb-Simkin @dibb_simkin]

@sarah_go_green you may have been right about the carrots #notagardener

[Rebecca Dibb-Simkin @dibb_simkin]

@agile_phil and Zoisa North-Bond CEO of :octopus: Generation. I'm so excited about what Derya & team can do to revolutionise clean energy tech.

[Rebecca Dibb-Simkin @dibb_simkin]

Derya’s an incredible engineer, and leads our UK product team alongside @agile_phil. She's also a woman, which is totally irrelevant to her ability, but sometimes in these kind of technical roles, you can get asked where the boss is (it happened to Derya and I once).

[Dr Elena Saggioro @elena_sagg]

Reading what @OctopusEnergy does feels like looking into the good version of the future: smart women programming smart meters for smart grids bringing green energy to all homes 💜💙🐙 oh did I need something positive today #climatetalks

[Rebecca Dibb-Simkin @dibb_simkin]

@agile_phil I'm global CMO of Octopus Energy Group, responsible for product dev worldwide & lucky to work alongside so many ace women leaders inc @fi_saunders, CEO of @OctopusEV, Lucy Yu CEO of @CentreNetZero, @clemcowton & Rachel Fletcher, Directors of Ext. Affairs & Regs

[Rebecca Dibb-Simkin @dibb_simkin]

@MyWords2021 Hi Michael, sorry Sean wasn't available to take your call immediately earlier - he was looking after another customer but will aim to call you back same day. As we've said, now you have a named person to help you, we'll be able to help you best if you direct new concerns to him.

[Rebecca Dibb-Simkin @dibb_simkin]

@AdammYatess would you poss mind dropping me a DM?

[Rebecca Dibb-Simkin @dibb_simkin]

@StNicksFields @OctopusEnergy @RachaelMaskell @yorkpress that's me in the pink hat, had a fabulous time and your site is inspiring. So pleased that you've joined us 🐙

[Rebecca Dibb-Simkin @dibb_simkin]

well that’s nice 🙂

[Martin Lewis @MartinSLewis]

Throughout the last few weeks, Octopus has schooled other big providers on how to communicate and do customer service in an energy crisis.