Direct Ferries

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[Direct Ferries @directferries]

Direct Ferries provides customer support through our official help centre, not on X.
If you receive messages claiming to be from us on X, they are not genuine.

For support with your booking, please visit: https://t.co/FwaEKUOqGC

[Direct Ferries @directferries]

@shah07394352730 Good afternoon,

Thank you for your message.

Please note all available crossings can be checked on our website at the following link:
https://t.co/qCexgVn2YF

Should you need further assistance, do not hesitate to contact us.

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@Ben_Keegan_ @LeShuttle Good afternoon,
Thank you for your message.
As advised by our Customer Service team, there was no cancellation. The sailing was maintained by Brittany Ferries and according to them you successfully boarded and travelled on this ticket.

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@Sharon_Bingham @amandah04169078 Good morning,
Thank you for your message.
Unfortunately we were not able to locate any booking based on your name only. Could you provide us the reference number of your booking starting with DFP so we can look into this further?

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@Sharon_Bingham Good morning,
Thank you for your message.
Unfortunately we were not able to locate any booking based on your name only.
You can contact us at the following link providing the reference starting with DFP :
https://t.co/qbEKEYmMo8

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@helen_m_oc Good morning,
Thank you for your message.
Unfortunately we were not able to locate any booking based on your name only. Could you provide us the reference number of your booking starting with DFP so we can look into this further?

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@smlpth Good morning,
Thank you for your message.
According to our records, you contacted us to request a change in sailing date and were informed that unfortunately there was no availability for vehicles on the new date requested.
Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@CroftGordo13863 Good morning,
Thank you for your message.
Please rest assured we have submitted your complaint to Irish Ferries and they advised you also submitted a claim to them directly and they will provide outcome to you directly.
Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@dilwyn555 Good morning,
Thank you for your message.
Kindly note Grimaldi does not allow amendments for sailings in less than 48 hours which is why you were advised to try and amend the sailing date at the port directly.

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@janetjones367 Good morning,
we are sorry to hear you are experiencing technical issues on our website.
In order to look into this further, kindly contact us at the following link providing more details regarding the issues you are experiencing:

https://t.co/qbEKEYmMo8

Kind regards,
DF

[Direct Ferries @directferries]

@JackGoldsmith Good morning,
Thank you for your message.
Unfortunately we were not able to locate any booking based on your name only. Could you provide us the reference number of your booking starting with DFP so we can look into this further?

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@KofteNaim Bonjour,
Veuillez noter que la traversée de l'après-midi se fait avec une compagnie de ferry différente et que les billets ne peuvent pas être échangés entre les opérateurs.

Si vous avez besoin d'aide, contactez-nous au lien suivant :
https://t.co/DvCZrj6Oos

Cordialment,
DF

[Direct Ferries @directferries]

@SaraTomczynski Good afternoon,
Kindly note sailings on this route only go as far as end of October. Should the ferry company release a timetable for the following months, this should be updated by end of September the latest.

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@mikekmale Good morning,
Thank you for your message.
Unfortunately we were not able to locate any booking based on your name only. Could you provide us the reference number of your booking starting with DFP so we can look into this further?

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@mikekmale Good morning,
Thank you for your message. Please note we are a booking agent and we do not operate the vessels ourselves. If your booking was made on our website, kindly provide us the reference starting with DFP so we can look into this further.

Kind regards,
Direct Ferries

[Direct Ferries @directferries]

@Spencer83809805 Good morning,
Thank you for your message.
depending on the ferry operator, the timetable for channel crossings 2024 will be released towards November or beginning of December the latest.

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@AlexAtBetsy Good morning,

Thank you for your message.
Kindly note you can contact us at the following link either by submitting a contact form or via chat:

https://t.co/JeAv861jlL

Kind regards,
Direct Ferries Team

[Direct Ferries @directferries]

@iusfinis Goedemorgen,
Bedankt voor uw bericht.
Helaas hebben we geen boeking kunnen vinden op basis van alleen uw naam. Kunt u ons het referentienummer geven van uw boeking die begint met DFP, zodat we dit verder kunnen onderzoeken?

Met vriendelijke groet,
Direct Ferries Team