@PatelAnoosh@JohnLewisRetail I have had the same issue @johnlewishelp I have been on the phone to your customer service desk explaining how to find the product on the website, it’s literally one of the first few that comes up on google search. There has been 4 at the Kingston store
@Nestle so disappointed, this is a 214 gram pack with each individual pack being 19.5g but only got 8 bags, needed this for party bags and have fallen short
@Tesco highly disappointed, I do most of my Diwali shop from Tesco. I see these on your website, to find they have beef gelatine. If you looked into the Hindu culture, you would have found that Hindus don’t eat beef during religious event like Diwali so how can you promote this?
@ubereats_uk your app is an utter piece of shit, so are the people that work in your chat, I am so angry that no one listened to a word I said. I’m pregnant diabetic and could have been so serious today as a result of your delivery driver. I want to speak to a manager and DSAR
@Pret ur CS team is astonishing, I called ur delivery line as I’ve been struggling to get hold of vegan/veg platters near 3 postcodes, It’s so misleading not being able to order. When I called your delivery team she was so rude, I’m pregnant my anxiety is sky high - red 546498
@iam_digpalsingh@ubereats_uk@kfc@KFC_UKI Did they do anything for you? I’ve given full evidence of the way my order came and me returning it but they won’t refund me. I’ve paid for something I didn’t have
@UberUKsupport Is it because you are scared to show publicly how you treat customers? What I don’t understand is I’ve done everything to show evidence I want to know why when I returned the food you won’t return my funds
@UberUKsupport We’ve taken a look into your order and the concerns you’ve raised and unfortunately, we will be unable to provide a refund on this occasion. We understand that these issues do arise on occasion, but not often at this regularity. 2/2 what a joke
@UberUKsupport So @UberUKsupport and @UberEats this is what you reply back after providing the evidence shown - Happy to help, Disha. We've located your support request, and we can see that our team has resolved the issue.
A member of our team has sent you the following message via in-app:1/2
@HCI_London after trying to book an appointment every day of the week for the last week. I thought today I’ll check every hour. I checked at 6.35pm to book at leicester then again at 7.35pm, you open one day at a time, can you explain how the day you open is fully booked.
@getir_UK Your team didn’t help, I created multiple accounts as your emails were not coming through on my phone to activate the accounts. But I’ve been done over for that even though I approached for help
@getir_UK I’m very frustrated. installed app for my mum on her phone, she is getting text from other companies but not getir, contacted your customer services, chat phone and email and no one will help. I thought let me delete my app on my phone and try now getting error msg
@getir_UK They keep saying the same thing, already emailed, they saying it’s issue with my network but it ain’t I’m getting all the other messages just not getir, customer support have made me repeat 3 times