Liz A Tude

I am a proud member of Alpha Kappa Alpha Sorority, Inc. TOO TOO Xi Nu Omega Chapter via Glamourous Gamma Chapter Fall '04

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler
How is Double Tree by Hilton- The Tutwiler in Birmingham even operating like this?
@InterConHotels @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler
Do you lock your customers out their rm like Double Tree by Hilton- The Tutwiler in Birmingham?
@InterConHotels @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler
Do you have bad customer & false advertisement like DoubleTree by Hilton- The Tutwiler in Birmingham?
@InterConHotels @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler
Do you overcharge & disregard reservations like Double Tree by Hilton- The Tutwiler in Birmingham?
@InterConHotels @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler
Do you have disdain for your customers like Double Tree by Hilton- The Tutwiler in Birmingham?
@InterConHotels @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler I wonder if the Marriott would treat me this way? What about The Hyatt @Hyatt @HyattConcierge @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler I wonder if the Marriott would treat me this way? @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler what about IHG? Do yall lock paying customers out their rooms? Change their room type? Cancel their reservations? False Ads
@InterConHotels @Marriott #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

If the amenities aren’t open for business, why is it advertised? I booked BECAUSE of the hotel having a restaurant and bar!

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do you promote a business to have an open restaurant and bar but it isn’t open. #TheTutwiler

[Liz A Tude @divatude1908]

She said no one above her is able to help me… huh? Is this even real? #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler Today Angelica was not helpful in fact I feel she was very nonchalant and would not assist me or get a manager on the phone that could. #TheTutwiler

[Liz A Tude @divatude1908]

Imagine paying for your room and then being locked out of it? #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler I have been over charged, locked out of my room each day, given the wrong room, long check in times even though I’m an honor Gold member, I had to write my sensitive info on paper & locked out of my rm. #TheTutwiler

[Liz A Tude @divatude1908]

Angelica is working today but can’t assist? How is that now? #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler I have had issue after issue after issue at this property & not the employee Angelica stated there is no 1 on staff today that can assist me & refused to give me contact information for anyone to help me #TheTutwiler

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do a customer book a room and you assigned them to a completely different room? Even after waiting over an hour to check in. Bad Customer Service #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do you post you have a restaurant and a bar but neither are open? Nothing on the website says closed either. Bad Customer Service #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do you not care about your customers and have false advertisement. Bad Customer Service #Beware #TheTutwiler #Hilton #BadCustomerService #FalseAdvertisement

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do you overcharge guest who already have a reservations that reflects the cost? Bad Customer Service #Beware #TheTutwiler #Hilton #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler How do you clean the rooms and refresh the Kleenex or toilet tissue? Bad Customer Service #Beware #TheTutwiler #Hilton #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler So no response is a response? Do The Tutwiler not care about their guests? Locking any members out of their room is bad customer service #Beware #TheTutwiler #Hilton #BadCustomerService

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler where is good customer service that Hilton is known for? Yall be careful staying here! They will over charge you and then lock you out your room. Website says bar & restaurant , NOPE! Catfished #Beware #TheTutwiler

[Liz A Tude @divatude1908]

@DoubleTree @Hilton @HiltonHotels @HiltonHonors @TheTutwiler checking gold members out of their room, checking into a random room that they didn’t reserve, charging HIGHER rate than they reserved. & refusing to help or get them in contact w/ some1 who could #Beware #TheTutwiler