@MarriottBonvoy 2/2 unless you want $400 posted to your #BonvoyAmex 11 hours after check out for a smoking fee. Don't expect to be able to communicate with anyone about the charge if it's a weekend either.
@MattressFirm Dear @MattressFirm , you have a superstar among your ranks! Amanda York at the Crestview FL store (besides being a great yooper) has me a life customer. Thank you for making a horrible situation easy, simple and quick! Give that Michigander a raise!!
So disappointing. Spent $1600 on a mattress yet 3.5 years later, neither @MattressFirm@SertaMattresses or @Beautyrest will warranty defective mattress due to a stain which has nothing to do with defect. Mattress has huge separation all the way to the coils. Buyer beware.
@MattressFirm@MattressFirm thank you for reaching out and making a bad situation better. I appreciate the customer service and will give our local store another shot.