Glenn Murray

This is my personal account. Politics, social issues, humour, beer, movies, music. If you want my profesh account, go to @silverpistol.

[Glenn Murray @divinewrite]

Still the same useless replies from @Qantas. "The Spirit of Australia" my arse! Can't even SPEAK to someone in Australia about the refund I've been chasing for 7 months!

[Glenn Murray @divinewrite]

Dear @Qantas . I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.

[Glenn Murray @divinewrite]

Dear @Qantas . I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.

[Glenn Murray @divinewrite]

@RoseMCrompton Thanks, so much, @RoseMCrompton . Very nice of you. I actually followed up today with a comparison of my copy vs ChatGPT's copy: https://t.co/HpCCMFvG3G

[Glenn Murray @divinewrite]

Morning all! My company recently rebranded from Divine Write to Silver Pistol. I'm now using this account for personal tweets. For copywriting/ux design related tweets, follow me on @SilverPistol . See ya there!

[Glenn Murray @divinewrite]

Love it!

[Glenn Murray @SilverPistol]

Words matter

[Glenn Murray @divinewrite]

I've often wondered about this.

[Glenn Murray @SilverPistol]

Summary: This study says the answer is no. https://t.co/dc6SKNNVwA

[Glenn Murray @SilverPistol]

A good refresher: https://t.co/k2ipvQyFgf #ux

[Glenn Murray @SilverPistol]

Good article: https://t.co/pXGb8qfMXJ

[Glenn Murray @SilverPistol]

Yep. Same logic for companies that make me type my email address to unsub from their emails. That's often enough to make me flag them as spam instead.

[Glenn Murray @divinewrite]

Here's why I don't think writers need to worry about ChatGPT... https://t.co/UKW2t5SKWe

[Glenn Murray @divinewrite]

This is from me on my work account. :-)

[Glenn Murray @SilverPistol]

Got any suggestions? https://t.co/zgow9dH5MU

[Glenn Murray @divinewrite]

Lol

[Glenn Murray @SilverPistol]

Thanks https://t.co/It5Jpdb2V0!

[Glenn Murray @divinewrite]

Huh! Cool! I didn't even know...

[Glenn Murray @SilverPistol]

'Teal' - Australian word of 2022 (as per ANU's dictionary centre).
https://t.co/dTdqg2f5mf

[Glenn Murray @divinewrite]

Oh this would be great! I've used third party delivery status apps, but they were more hassle than they were worth. Fingers crossed this is better!

[Glenn Murray @SilverPistol]

For those Gmail users, a new feature to help you track packages, coming soon.
https://t.co/dbZSk6MLFU

[Glenn Murray @divinewrite]

@SilverPistol Oh this would be great! I've used third party delivery status apps, but they were more hassle than they were worth. Fingers crossed this is better!

[Glenn Murray @divinewrite]

https://t.co/X0z5n8LpMI

[Glenn Murray @SilverPistol]

Is anyone guilty of using one (or more) of these phrases in their communications with others?
https://t.co/VLSCSZfdBP

[Glenn Murray @divinewrite]

Yep

[Glenn Murray @SilverPistol]

The word of the year, according to the Collins Dictionary, is Permacrisis; an extended period of instability and insecurity. Seems an apt word for 2022.

https://t.co/VvXvGtum5V

#words

[Glenn Murray @SilverPistol]

This is an interesting read for those interested in more information on the 'zero-click' phenomenon and how user behaviour is constantly changing.

https://t.co/P1QRrD4DOP

#searching #userbehavior

[Glenn Murray @divinewrite]

Fascinating. I'd have thought they'd both be listed already!

[Glenn Murray @SilverPistol]

It's always interesting to see what new words are added to the dictionary each year.
My favourites this year are "laggy" (my son uses that A LOT), and 'use case' which I was surprised to learn was not already in the dictionary. #terminology
https://t.co/uJ1SpWy1So