Disappointed with the poor customer care facility of @cromaretail. I had ordered 4 LG LCD from croma from which 2 are broken and opened by LG representatives.
Need replacement #CromaCeo@ConsumerReports@consumercourtin@LGIndia
Invoice : 09-A024-T 471, 09-A024-T 473
Also there is no cancellation option on croma website to cancel the product once you have ordered that. Even though I didn't unpack the product, they are just rejecting my return request. Now I have 2 laptops and 1 one of them is a waste for me worth 90k.
@CromaSupport Croma is such a big brand. And i am a regular customer of that as well. I had purchased items worth 8-9Lakhs from you guys. whose billing number is 9412549223. You can check that. And if still i am getting this kind of response then i would prefer to buy from some other brands.
@CromaSupport 9536368636 this is my alternate number.
I had a pickup scheduled with blue dart but they had said NO for that as well because you guys have not mentioned that pickup as APEX order as per the blue cart executive ajay sharma.
I ordered an Apple MacBook Air from croma online store but I needed this urgently so I purchased it from your store now the online product is also received and customer service is saying that they can't refund the online product as it's not In their refund policy.