DJ Gillit

AVP, Strategic Partnerships at Dialpad @Dialpadhq #MakeSmarterCalls #FutureOfWork #UCaaS #FutureOf CX #CCaaS #AgenticAI #FortuneFavorsTheBold

[DJ Gillit @djgillit]

@OregonQuacktion @Annihilation217 @B1GDuckEnergyy Check the injury reports for the last 6 games. Rodriguez has been on all of them. No one is really sure why.

[DJ Gillit @djgillit]

@JamesIsADawg Tell me you haven’t watched Texas Tech play without telling me you haven’t watched Tech play. This take, especially about JMU scoring 28 points on our defense is hilarious.

[Craig Walker @cwalker123]

Old-school CX is over.
@dialpad's Agentic AI Platform is a generational leap beyond chatbots — AI that understands, reasons, and gets things done. #AgenticAI

This is the future of customer experience.

🔗 https://t.co/bfXWcdxuSj

[Brian Peterson @briandialpad]

This is the future of Contact Centers and agentic customer service. It's a loop. Imagine every customer interaction instantly making both your AI smarter and your human agents sharper. That’s the loop. The real differentiator isn’t just automation, it’s the feedback cycle where automation itself evolves from every human conversation.

And spoiler alert, there ain't gonna be 100% agentic automation. There's no AGI coming (or at least no proof it's coming). A large majority of customer interactions will be automated, but you will always need humans in the loop. This loop though is when AI becomes self-aware, terminator style. Just kidding, but it will enable self-learning where the AI agents automatically get better by humans training the AI without the human even realizing it. And it's not just one direction, the AI agent will also be able to train the human agent from self-learning from it's own conversations with customers. The AI agent will be a live assistant for the human agent and humans will be a teacher for the agentic AI.

The future has the full customer journey in a single pane of glass.
The future has AI learning from humans and humans learning from AI.
The future is multi-modal and multi-channel with every form of customer communication in one platform with both AI agents and human agents.
The future is both inbound and outbound with AI agents automating anything you can think of in support, sales, or anyone in business.

The future launches next month with Dialpad

#agentic #aiagent

[DJ Gillit @djgillit]

I get it, Saban is a legend, but his demeanor and energy are super low. #collegegameday feels soooo slow when he's doing a segment. Give me more @PatMcAfeeShow

[DJ Gillit @djgillit]

@briandialpad Are you sure it was Ai and not a person pretending like at https://t.co/b6f80vgSz0?

[DJ Gillit @djgillit]

@RampCapitalLLC @barstoolsports What are you talking about? They got blown out by Oregon

[DJ Gillit @djgillit]

@Cameron42946078 @ronthe3manweav @OfficialDW03 I think you are thinking of Terrence Shannon. Similar haircut

[DJ Gillit @djgillit]

@JoshWilliamsOH This is pretty soft...

[Dialpad @dialpad]

We’re on cloud n̶i̶n̶e̶ 100!

Fobes just included us in their ninth annual list of the top private cloud computing companies in the world. We’re humbled. 😊

Thanks for the recognition @Forbes @BessemerVP @SalesforceVC!

https://t.co/N9ipIY2H6D

@Cloud100
#Cloud100

[DJ Gillit @djgillit]

@devingardnerXCI for the #TexasTech vs #OklahomaState game, they could only call for fair catch because the ball didn't hit the ground on the kick. The kicker popped it up.

[Craig Walker @cwalker123]

Very humbled and honored. We are just getting started:) Great work @dialpad team…very proud of you;) 👏👏

[DJ Gillit @djgillit]

A bit of light reading... https://t.co/5NLyClpgXC

[DJ Gillit @djgillit]

https://t.co/gbxcyA18q6

@CloudEvnglst “There are unified communication systems that use different contact centers that integrate. And there are there are some quasi-video conference systems out there. But to put everything on one platform easily sets us apart.”

Ummm @Dialpad ?

[Dialpad @dialpad]

🎉 Big news! 🎉 @ICONIQGrowth led our $170M Series-F round, investing in our innovative business communication platform so we can continue building a future where people can #WorkBeautifully together any time, anywhere.

More in @VentureBeat: https://t.co/I5w6eYynO1

[DJ Gillit @djgillit]

Exciting times, and I cannot think of a better organization than the @SacramentoKings to partner with as we work to bridge the Digital Divide. #GOKINGSGO #GreatDayToBeADialer

[DJ Gillit @djgillit]

@kirbyhocutt stop messing around and name @CoachAdams_TTU HC. I expect the first game between @TexasMBB and @TexasTechMBB to be a dog fight... #ThisIsPersonal #TexasTech #Wreckem

[DJ Gillit @djgillit]

Had a great time chatting with @JamesAndersonCP about @DialpadHQ’s "more than just a reseller partnership" with @TMobileBusiness. More exciting things to come from this relationship! https://t.co/HUbSq2MSNr

[Craig Walker @cwalker123]

5G is key to enabling a true “work form anywhere” experience and @DialpadHQ couldn’t be happier to be working with @TMobileBusiness to make this a reality.

More from @Forbes: https://t.co/l1jhTrmYwe

[Craig Walker @cwalker123]

Big day @DialpadHQ as we announce our collaboration with @TMobileBusiness. We’re bringing the power of AI and 5G to homes across the country and building the real #futureofwork.

https://t.co/1MchrD4tUH