Dhruv Kapoor

[Dhruv Kapoor @dkaps007]

Someone called up today and tried to help but we have not moved forward. Now coming up to 2 weeks! @jagograhakjago

[Samsung India @SamsungIndia]

@dkaps007 Hi Dhruv, We're here to help. Please share your contact details via DM. Don’t worry, we'll sort this for you as soon as possible. https://t.co/avriiVOR5I

[Dhruv Kapoor @dkaps007]

@SamsungIndia got some work done on our washing machine and payment (incl GST) has been made. Your technician is refusing to give me a GST invoice. Is this legal? @jagograhakjago

[Dhruv Kapoor @dkaps007]

@makemytripcare Reminder

[Dhruv Kapoor @dkaps007]

Hey @makemytrip I’ve been trying to speak to a human for the last 2 days about an existing booking but cannot get past your annoying IVR. Appreciate if someone can get in touch

[Dhruv Kapoor @dkaps007]

@makemytripcare Sent

[Dhruv Kapoor @dkaps007]

@JioCare Replies via DM

Why can’t you ask someone to call and go through these questions ?

[Dhruv Kapoor @dkaps007]

Hey @JioCare Jio WiFi is painfully slow. Why have you made it practically impossible to speak to a human? Paid for 100mbps, getting less than 10.

[Dhruv Kapoor @dkaps007]

@JioCare I have replied on DM. Will appreciate if someone can call me so we don’t waste more time going back and forth

[Dhruv Kapoor @dkaps007]

@JioCare I have done this but it has made no impact to the speed whatsoever. I am getting 6.30mbps download as per speed test. Please arrange to send some engineer urgently

[Dhruv Kapoor @dkaps007]

@JioCare Sent you a DM

[Dhruv Kapoor @dkaps007]

@JioCare Sent you a DM

[Dhruv Kapoor @dkaps007]

@JioCare I have done it and 5ghz is showing enabled

[Dhruv Kapoor @dkaps007]

@JioCare I have a 100mbps fibre plan but actually get less than 10!
Trying to connect with a human but your IVR is designed to prevent this from happening. Very frustrating!

[Dhruv Kapoor @dkaps007]

@JioCare I’ve sent you all the details but there is no active response. You have my number, can you please call me.

[Dhruv Kapoor @dkaps007]

@amazonIN why have you made it so difficult and frustrating to speak to your customer service? This used to be really easy at one time !

[Dhruv Kapoor @dkaps007]

Hey @amazonIN your customer service page isn’t working. Please check?

[Dhruv Kapoor @dkaps007]

Had the misfortune of visiting a @KotakBankLtd branch today for a simple DD. ~ 1 hour and 8 signatures later, the struggle is on. @udaykotak

[Dhruv Kapoor @dkaps007]

Time required to reach the moon < time required by @CSMIA_Official to deliver luggage to the belt …

[Condé Nast Traveller @CNTIndia]

Here’s how to make your next trip from Mumbai to Alibaug a 60-minute joyride.

https://t.co/IgQBsVdsG7

[Sanjeev Kapoor @kapoorbombay]

@narendramodi @nsitharaman @PiyushGoyal @nitin_gadkari we attempted to merge 2 non operational family held Pvt Ltd companies without speed money. Pending at various levels without any reason since Sept 2019. Sir, is this the definition of ease of doing business in our new India?